Pet Care Center

I drove 9 hours to take my dog here. I’ve been using this vet for years even now that I live in Florida. I arrived to the clinic at 3:34pm and sat in the waiting room for 50 minutes. They came out and said I’m sorry we got your file mixed up, we will call you back now. The receptionist then tells me they cannot give my dog her vaccines because she has reactions to the vaccine and needs to brought in in the morning to me monitored all day. My dog is almost 12 years old and I’ve been using this vet for years and have never left my dog there all day other than when she had her teeth cleaned. I pre-medicate my dog prior to arrival which the vet has recommended me to do in the past and it has never been a problem. The receptionist told the female vet that my dog had already been re-medicated prior to arrival and they still refused to give my dog her vaccines. I wasted an entire trip and wasted time having to wait in the waiting room for no reason. I will say Dr. Mount has always went over and beyond and has been amazing each time I have visited.

My cat had to have surgery to remove a mass, Dr. Jon was very caring, thoughtful and helpful. The entire staff was! I’m so grateful they saved her!

I was there with my mom to pick up a few cats that she was having looked at. The entire staff was excellent. this is a good veterinary Clinic because they care. Everyone on staff seems to care. Oh by the way, the place smells very nice considering all of the animals going in and out of there.

Father needs to retire he stresses out too easily. Business isn't what it used to be or maybe it wasnt what I thought it was to begin with. Most times it smells bad when you walk into the building because of an animal that had died. My dog died at this clinic, he died after them taking the the oxygen tube off of him, I was told he would have it on him in his kennel. When I informed the veternarian assistant there wasn't any air coming out if the tube he said I know and walked away. When I left they took the airtube off of him walked him to his kennel and he collapsed and died. Be Sure this is the clinic you want to put your pet in the hands of.

A few weeks ago, I went with a family friend to take their dog in. I noticed while I was there that two of the techs were rude and hostile towards other techs. They were ignoring other techs, being impolite and unprofessional. As a former tech, this is an extremely common issue but causes a major hostile environment. Ashlan and Taylor are two people I NEVER want to associate with or have the unpleasant opportunity to work with ever. They are part of the problem techs have in clinics. And after seeing that, I’ll be having my friend switch clinics as to not support a clinic that allows this disgusting behavior. The way they acted was not a one off and it was considered normal after I saw other’s reactions, or lack their of, to their disgusting behavior.

We are the third generation of my family to use this vet. They are wonderful. They are Auburn graduates, so they've received a top notch veterinary education. Their prices are some of the best in the area. They genuinely care. One of the vets saw me at the grocery store once, called out to me, and asked how my dog (who had recently been sick and whom he referred to by name) was doing. We are not just a number here. This level of care and compassion is rare.

Explained my dogs condition and her treatment very clearly. Gave instructions for after care. My dog was comfortable. A little cheaper than most.