Cityscape Vets On Excelsior

Dr. Fry was very friendly and loving with my cat Lore! He was knowledgeable and helpful in getting him dewormed and feeling better. His services were quick and easy my appointment only took about 30 minutes!

Amazing staff and excellent care! The vets and technicians were kind, knowledgeable, and took the time to answer all my questions. You can tell they truly care about both pets and their owners. Highly recommend this clinic for anyone looking for compassionate and professional care!

Dr. Amanda Maijer is this Doctor. Rarely do you find a Vet that cares so deeply about what's best for the animals in their care. That passion is so evident in the attention she gives her pet patients but also in the way she explains the recommendations for care to us. She has the experience, the knowledge and the skills that we are confident in each time there is a question or concern needing to be addressed. I write this review because she is just that good and a Vet like this is just that rare.

Context- My cat starts choking randomly so i bought him in here and I still dont know whats wrong with him after paying these guys $800. When I first walked in everything seemed fine and well. Throughout the session I felt as if it was a simple cash grab. I was originally told the total would be less than $500 but when I went to pay they then told me it was actually $800 and they just did not provide a correct estimate. Thats fine it was an honest mistake. After spending $800, they could not even have a meeting after the fact to get more answers, i was told to wait for a phone call. i have been requesting a call back to speak with the Vet in-charge because I did not get any answers to what was happening with my cat, just the fact that nothing was wrong for a week. Ive called and left voicemails, as well as requesting call backs and still have not hear back a week after attempting to get in touch with someone. I did speak with Samantha over the phone and who confirmed the doctor should be in to be able to retrieve calls but just does not. Honestly it seemed like they just wanted their pockets filled and at the end of the day it was a terrible experience and I would not recommend this place for Cats at all.

I thought my sweet old lady had a stroke, so I brought her in to check things out. Instead of charging me an arm and a leg to determine what was wrong, the vet followed a hunch she had and free of charge- was able to determine that she had internal bleeding. My sweet girl had the gentlest send-off I could hope for. The staff was incredibly respectful, and that fact that they refused to charge me for the diagnosis really shows the character of the staff at Cityscape Vet. You can absolutely trust your pets with them. I can’t recommend enough.

My cat was brought in for a same day appointment and I was left with more questions than answers. The majority of the visit was handled by the vet tech who was very kind and took the time to answer all my questions and concerns. The vet, Dr. Fry, only spent a few minutes with my cat before telling me there was nothing to be concerned about. Probably spent less than 5 minutes with my cat. Didn't provide much of an explanation why he wasn't concerned or any recommendations on how to get my cat better. I ended up taking my cat to a different vet because I did not trust what Dr.Fry was saying. Turns out I was right to do so because I discovered my cat is urinary problems. Dr.Fry did not even test for anything and only recommended doing a x-ray which would have cost $400. I feel like if you are going to charge a patient $150 for an exam, then the vet needs to spend more than 5 minutes with my cat. I do not recommend this vet.

Last weekend I took my two senior kitties to Cityscape Vets for the first time. I was incredibly nervous as they hadn't been in a car or made the journey to the vet in quite some time. Dr Fry made me and my cats feel at ease prior to the visit by helping me discuss medication options for the journey to the vet. On the day of the visit, once we arrived, the receptionist greeted us warmly and took me and my cats into the exam room to go over basic medical history. The space was bright, clean and easy to locate. Afterwards Dr. Fry came in and both my cats immediately warmed up to him. He checked their vitals and got them up to date on vaccinations. We discussed care for their advancing years and he put any anxieties I had to rest. It is apparent that he and the whole team at Cityscape love animals. I highly recommend Dr. Fry and the team at Cityscape for making me and my two fur babies feel welcome and at ease.