Banfield Pet Hospital

Our first visit was great!, they help me get the best fit for a medical plan for Miss Piglet. Plans cover unlimited visits to the vet, and different coverage depending on your needs. Miss Piglet got a full check up with blood work and more. The whole package gives peace of mind for my pet, she is a member of the family, so it's important she gets the best care! Clinic is clean, easy appointment online, no long wait when arrived. They have available Vets 24/7 for video calls, also Banfield is open 7 days a week!!

They have become absolutely trash. I've been on their "plan" for a few years, the bill keeps creeping up, they get away with less and less... I just got back from picking my dog up, after dropping him off for a dental cleaning at 8am. Vet told me I should've come earlier, they operate on a first come first serve basis, despite the fact there were dogs checking in after me. Ever since they split off from PetSmart and have become their own entity; your pet has just become a number to them. They don't care. They're following the same pattern as "Big Pharma" make sure you don't just "yes" along with all their vaccines. Feed your animal healthy food and attention. Finding a new, smaller operation this week. Avoid at all costs. I'm not even getting into stories I've HEARD from other customers.

I have had coverage with Banfield for over 7 years, it was only last week I found Myself in desperate Enough to have my husband walk in without a scheduled appointment …my little 20 pound poodle had spent three days vomiting was not eating or drinking… After a few hours, I called the center to find out the status I was transferred from the front desk to speak to a doctor Heather Decker Acker, Where I was met with words like " I have eight or nine dogs here I’ll get to it" !!! Taking the higher road I apologised for coming across overly concerned about my pet… yet there was no acknowledgment from Dr Ackerman leading me to be concerned about the Service, my pet was receiving…in my absence. (Keep in mind the plaque Hanging behind the receptionist desk that states " sick animals will be seen first")… If Dr Acker is that overwhelmed, then may I recommend more staff…..To deal with owners and their family members because that is what our pets are..this will be my last year of coverage with Banfield I have to trust where I leave my pet with.

Staff and vets care about you and your companion. Most definitely the most wonderful people I have ever met! I can't express how much. People and their companions were never shown that they are family to pure Care Plus; but here they will! GOD's Blessing to all.

The worst experience over price and the front desk is rude, 650.00 for an x-ray of the paw!! Wow, and 75.00 just to tell you it's needed! Dam I love my dog but these people missed the bus, watch out.

Very nice place and nice staff. I'm happy to take my dog Echo to Banfield pet hospital clinic. Thank you

This hospital is so wonderful! Staff is amazing and sweet and truly care for my pets. They make every visit seem personal to my pet and treat them like one of their own. I highly recommend to try them out and see how you feel.