Live Oak Animal Hospital

My pup was breathing weird and felt warm. After 1.5 hours in the parking lot, a pretty much forced parvo test in the parking lot to even see a vet (vaccinated and no parvo symptoms) 1100 dollars later, an overnight stay, no communication from the vet, no diagnosis, and hour wait when I went to get her. Vet tech brings her out shivering in a puppy pad after a 1/4 bath for diarrhea that just happened. Despite having dried poop on her nails. They did all testing to run up my bill and zero actual treatment or even communication what the lab results were. I specifically asked them not to feed her anything with chicken and by the diarrhea she had leaving (which she did not have going in) it was clear she probably was fed chicken. No communication from a vet I was overcharged to see. This place is a joke unless you just want to have a high bill and zero answers. Giving a 1 star was generous! Live Oak…Do better

Losing my beloved dog, Duke, was one of the hardest experiences I've faced. I want to recognize the staff for the compassion, empathy, and kindness they showed my family during such a difficult time. They were attentive, understanding, and allowed us all the time we needed to say goodbye to Duke. For that, I will always be grateful. Unfortunately, I was disappointed when I received Duke's memorial box. The box appeared worn and damaged, and the engraved nameplate was attached crookedly. While my concern is not about the cost of the service, the presentation of the memorial box did not reflect the level of care and professionalism that the staff showed us throughout the process. I share this feedback because I believe families entrusting their beloved pets to your care deserve a memorial that reflects the dignity, respect, and love they have for their companions. The staff was wonderful, and I hope this aspect of the service can be improved for future families.

Live Oak is an amazing place to take your fur baby. They got us in for a walk in on a super busy Saturday but made us feel like a priority still. My baby, Shiloh, had a UTI that needed immediate attention. They were so kind, professional, and understanding. She’s already feeling so much better and I’m so thankful for them! It’s a huge comfort and relief to know they are available on a weekend if need be. ☺️

Thank you guys for taking care of my kitty today after tooth extractions. As a walk in on a sunday evening the staff was very nice im thankful to god yall were open. The er was going to be a few hours wait but I went to yall and we got in in a very timely manner. God bless you guys and thank you dr Henderson. !

Dr Clark did surgery on my cat and he was the kindest, most thorough person. I was treated with so much respect. The front desk and his nurse were also fantastic. You took such good care of Lavender and I love you all! She is a happy cat now!

Raven has made all the difference in my experience with Live Oak. I liked coming here before and I spread the word with my confidence and contentment. Raven has changed the game. My dogs are all friendly, but particular. They see her and they LOSE it. They LOVE her and have no issues being handled by her. Whatever vibes, aura, or intention she possesses, she's an absolute winner and she deserves to be celebrated. You have an incredible tech who has made my already good experience even better. Bravo and kudos. I've been coming for roughly five years now and have only had one bad experience which was handled immediately and efficiently. I can't say enough good things about the quality of the receptionists, techs, and doctors alike. They're winning on all fronts.

We had been seen May 21st, 2025 with a complicated neurological puppy case. Making my appointment was quick and easy, they even accommodated my schedule and got us in quickly. We drove over an hour and a half just to be seen. The front office staff had been kind and considerate. They got us into an exam room quickly. We had been greeted by a wonderful vet tech who took our puppy's temperature and got a detailed history. Within 15 minutes of our scheduled appointment time our puppy was seen by RaeAnn Cannon, DMV. A thorough exam was completed, I was asked what we'd like to do and Dr. Cannon listened to our requests, agreed, and we were given a estimate for additional tests and the necessary medications to allow our puppy to be comfortable and without pain. I couldn't have been more pleased and impressed with the professionalism, empathy and compassion ALL the staff had for my puppy. Enough time was allowed and they even vaccinated my puppy which had been above and beyond my scheduled requested appointment. Did not feel rushed, we expected a recommendation for euthanasia. We are pleased and impressed that as clients we had been heard, our voice spoke for our puppies best possible outcome. I wish they were closer to my home, as I would apply to be a vet tech at this hospital in a heartbeat. People will leave bad reviews when unfortunate situations arise, thats just the nature of a veterinary hospital and its business. I know, I have over 25 years of experience in this field. I personally, highly recommend Live Oak Animal Hospital. They helped us turn a bad situation into a potentially successful outcome for our Waffles...!!!