Hub City Veterinary Clinic

Love this place so much! You can truly tell they care about the animals. Everyone was very professional and took the time to answer all of my concerns. If you have a puppy, I highly recommend them, they even send a helpful email with information for first time puppy owners. I currently have two puppies, and they’ve been wonderful with both of them so far. One thing that really stood out to me was how caring they were during vaccinations. They gave my puppies some whipped cream to distract and comfort them while getting their shots, which I thought was really sweet. Highly recommend!

My dog is currently being rehabbed for a sports injury. Dr Heatwole, Dr Cloud and Avery have been absolutely amazing! They are professional, kind and so knowledgeable. HCVC had made a very hard situation just a little bit easier. I know my girl is in the best hands.

Hub City Veterinary Clinic is, without a doubt, the best veterinary clinic in the Lubbock area. Not only have we trusted them with our own pets, but I've also had the opportunity to see firsthand how their team operates. Their protocols, professionalism, and positive team atmosphere are truly exceptional and contagious. The level of care and expertise they provide is unmatched. Our dog, Lucky, was overweight at over 100 pounds, and the team at Hub City Veterinary Clinic coached us every step of the way with a realistic weight-loss plan. Thanks to their guidance and knowledge, Lucky is now down to 89 pounds and healthier than ever! Every member of the staff genuinely cares about both pets and their owners. They take the time to educate, answer questions, and make sure you feel confident about your pet's care. We are incredibly grateful for everything they have done for our family and our pets. We wouldn't take our pets anywhere else. Hub City Veterinary Clinic has earned customers for life!

We took our recently rescued dogs to Hub City yesterday for their first appointment. The staff greeted us warmly (we're returning customers). Our vet tech was Reagan and she made sure that our questions were answered and the records from the rescue organization were thoroughly reviewed and entered into the system. She was friendly and efficient. Dr. Heatwole is our vet and we have the utmost confidence in his care and treatment of our dogs. He did a thorough evaluation and answered all of our questions about the dogs and how we should move forward with giving them the life they deserve. We highly recommend the vets and staff at Hub City Vet Clinic!

Visited Hub City for our puppy’s first wellness check and had an absolutely perfect visit! The staff was super welcoming and gave our puppy all the love. Dr. Stone and Abigail did the checkup for our baby and were both very accommodating, answered all the questions we had as first time dog parents, and even took an adorable photo with our puppy. They both went above and beyond and we left raving about how awesome a visit it was and how glad we were that we picked this vet. Looking forward to continue with Hub City for all our baby’s needs!!

Dr Cloud, Aristea(Senior tech AND LVT)and Cristine(Senior tech AND LVT) did my dog’s dental and were competent enough to use a specific anesthetic protocol that was safe for my baby dog, Rueger. I trust these techs with all of my pets. Good service isn’t cheap and cheap service isn’t good. To some the price may seem higher, but they do so much under anesthesia for your pet that other clinics don’t even do. They try so hard to encourage pre surgical bloodwork so that our pets have a better chance of safety(there’s zero point in paying for expensive procedures if you aren’t even going to invest in blood work and check values that may or may not be surgery appropriate. You would be forced to do that for people and yet no one questions that).They do full IV fluids, full EKG(some clinics don’t even use that), constant Temperature, Blood Pressure, manually check the Heart Rate and more. They all pay attention to every pet in the back and make sure my baby isn’t in pain post opt as much as possible. If you’re going to complain about the price of any clinic, get pet insurance or don’t have a pet! 😊 11/10 would go there again. 💗

We’ve had a really positive experience with this clinic. The office is always clean, and I never feel rushed during appointments. The vets, techs, and front office staff are all wonderful — such great gals who are always kind, welcoming, and helpful. They take the time to listen, answer questions, and make sure I feel heard and informed. I also really appreciate their honesty and transparency when discussing care and treatment options. My dog isn’t always the nicest gal at the vet, but they handle her so patiently and compassionately every time, which means a lot to me. It’s clear they truly care about both pets and their owners.