Durango Animal Hospital

Writing this as I’m still sitting here as Diana is SO incredible it just can’t wait. She is patient, kind, knowledgeable and super sweet. We’ve been here before and that visit has also been splendid. The team is quick, efficient and kind. My puppers is usually super intimidated and scared of vets but he loves her and even laid down to relax! I also appreciate that they are affordable and walk-in making it easy to align with any schedule. We will definitely be back. Thank you SO much, Diana & Dr Butler and Team!! ♥️☺️

We had the unfortunate decision to make in an emergency situation with our pup, and Abby could not have been under better care for her last moments. We have never been to Durango Animal Hospital prior to this visit, but I can confidently say we will be moving all of our other pet care to the team here after my experience today, 3/1. Every team member encountered during this process was compassionate and empathetic. Abby’s doctor today (I am so sorry I am spacing on her name) was phenomenal. She was patient, kind, and ensured I understood everything she was doing, before she did it. Thank you to the team at Durango Animal Hosptial for being complete professionals.

This lovely vet helped our 14.5 year old doggie cross the rainbow bridge. I was a wreck so I don’t remember anyone’s names but the tech who took us back was great (male, lots of tattoos) and the doctor who did the procedure was an angel (young woman, long dark hair). Everyone was patient with us, offered us additional time, and was just truly caring and kind. I’m so grateful to the doctor and staff we encountered.

Dr Margolis and Dr Vine are the best! We just moved here from California and needed to find a doctor for our pets, then we came across the best group of physicians and staff here with Durango. All the girls were very sweet and extremely caring with Josie, Doctors are awesome! Josie has been here twice already, and we have been able to get her in same day. They are very honest and will not take advantage of your or try and overcharge you like a lot or places will. We have always had a great experience here and my Josie loves the staff and loves the attention and hugs she gets . My husband and I are so grateful and happy that we found Durango, They are the best! We will never go anywhere else. If you want a place that treats you amazing, always friendly and caring staff, then don’t hesitate to come here. We love you ❤️ Thank you Diego Laura and Josie Marti

DO NOT TRUST THIS PLACE. My cat became very sick in November 2025 and was hospitalized here for 5 days. I paid over $1,200 for his stay, yet during that time, no one could give me a clear answer about what was actually wrong with him or why he wasn’t improving. They recommended hospitalization, which I agreed to, trusting they would help him get better. Instead, he got worse every single day. When I visited him, it was obvious his condition was declining under their care. On the last day, the doctor called me and said he wasn’t improving and suggested euthanasia. I was devastated my cat is only 8 years old, an indoor cat, and had never had serious health issues before. It didn’t make sense to me that he was suddenly beyond saving. I refused and took him home. I cared for him myself feeding him through a tube, giving him attention, and doing everything I could. I then took him to another vet for a second opinion, and they told me he was sick but NOT at the point of needing to be euthanized. They prescribed proper medication and treatment. When I went back to this hospital to get his prescribed food, the receptionist refused to help me because of a $100 balance—even after I had already paid over $1,200. She was rude and even threatened to call the police on me. Four months later, my cat is alive, recovering, and doing so much better. I am beyond grateful I trusted my instincts and did not agree to euthanize him. This place failed to properly care for my pet, caused unnecessary stress, and nearly led me to make a heartbreaking and irreversible decision. Please be cautious. I would never recommend this place to anyone.

I’ll start by saying I’m sad to write a negative review for this practice because I have genuinely enjoyed taking my dogs here in the past. They had exclusively had Dr. Vine and he has always been an amazing vet (and still is), and the front desk staff is very nice, friendly, and helpful. Unfortunately, visits with another vet have been awful and alarming. Communication was extremely unclear, and I had to ask all the questions and make the suggestions to try to understand what could be going on with my dogs’ severe itching and how to help. I did not receive any help, insight, or professional guidance and I’m concerned for other people’s pets who have more severe issues given these interactions. The responses were extremely vague for something I was genuinely worried about. I was also almost charged an "evaluation fee" despite not receiving any meaningful care or answers. It also felt like they had one of my dogs for a while (when they did very little) and almost seemed like wasting time or running out the clock. That being said, be careful and mindful of random fees or medications some vets here may try to push on you without care. The worst part is that my dogs also received nail trims to help prevent further scabbing from itching, but their nails were cut so extremely jagged. When my dogs jumped up to greet me, they scratched both of my legs to the point of bleeding with very little force. I feel so bad for my babies and worry about them breaking skin way easier when they itch themselves now! I couldn’t even take a photo of his nails clearly because some nails were cut too short, and my dog whimpered so bad when I tried to check them. I have never had issues before with this vet practice, and it’s very sad when some ruin it for the many. Something has changed here. If you see Dr. Vine, I know your pet will be well cared for because he is knowledgeable, professional and genuinely cares about pets with his heart (and it shows)! He’s the only reason we would ever consider returning because he is a rare vet in these times! If not, be very cautious and do your research before going so you’re not pushed random products, trial-and-error treatments, or leaving way worse off than you came. I hope all vets here can work to be genuinely caring and can ask questions that matter especially when pets lives are on the line 🙏🏽🥺

So, my son graduated and we went on a cruise to celebrate. We took Olive, our 8 year old female Rottie, to Durango Animal Hospital "Luxury" Pet Hotel. Olive has polyarthropathy in her hind legs and takes a lot of meds and supplements. At 8 years old, she is doing amazing and behaves like a much younger pup so our regiment is working. She is also pretty timid with new humans and dogs. She wants to play, but has no clue how to. I pre-portioned her food and packed all her meds and supplements in a separate gallon ziploc bag. I gave a full page of typed instructions. I always include 1 or 2 extra meals just in case. Normally, I would put all meds and supplements in with the food, but was told not to and to bring all the bottles. Yesterday, I received a call while in Mexico that "she ran out of food and do you still want us to feed her?" Ummm what?! And Yes!!! We weren't supposed to pick her up until Tuesday. We dropped her off on Thursday last week. Stay from (June 11 - June 16) Kennel staff was feeding her and vet staff was feeding her so double duty on every meal. Of course she won't tell you she already ate. She is now licking the crap out of her feet because of the substitute food. Staff returns her to us with no meds or supplements. My husband goes back inside to get them. Comes back without 1 of them. They have no idea where they are. Olive and I are sitting in the truck while he sorts this crap out. We are so pissed off. If I can give a negative ratimg, I would. They offered a voucher a free stay in the future. We declined as we will NEVER bring our dog there again. We will never recommend this place either. Horrible experience.