Craig Road Animal Hospital

Our first visit to this emergency vet was about an hour before closing after our cat, Pilot, got into a fight. We were understandably stressed, but Dr. Cooper and his assistant were incredibly friendly and genuinely caring from the moment we walked in. They treated Pilot with such compassion and made us feel reassured the entire time. I especially appreciated that they have a separate area specifically for cats. It made the environment feel calmer and much less overwhelming for him. On top of the excellent care, the costs were extremely affordable, which was such a relief during an unexpected emergency. This experience absolutely influenced our decision to switch our cats’ care here going forward. We’re so grateful for the kindness and professionalism we received.

I usually dont write reviews, but after my experience with Dr. DeJesus I just had to. He’s one of the most caring vets I’ve ever met in my life! The vet I was normally seeing left and they scheduled my babies with Dr. DeJesus and you can tell he is so loving of the fur babies that comes into this clinic. My baby was having an emergency and he was so quick to take her in and always picks up the phone. Thank you Dr. Dejesus !!!

I brought my German Shepherd, Niner, in today as an emergency.. Dr (Forgot her name im so sorry but she was amazing) had told me based off how he is, he is suffering it is more than likely something increasingly serious and costly to work with. Working in the veterinary field myself i agreed, We ended up sadly euthanizing my poor boy only a week after owning him from the animal foundation as they did nothing for him in the shelter. Thank you to all the sweet souls up front, the Doctor and assistants & Techs who were so kind to my sweet boy. i wish his care could of furthered but with is poor prognosis, We knew he wouldnt make it overnight. Thank you for assisting in a kind end to my poor boys pain & for the kind staff.

We had to bring two of our elderly babies here for humane euthanasia. EVERY employee was compassionate. Dr. Cooper really helped guide us through this difficult situation. We ordered remains to be returned and they were back in days and prepared with the utmost care and presented to us with love. I would recommend this place ten times over for any fur baby.

Do not take your pet here. Horrible horrible people , they do not care about animals they did next to nothing. After waiting nearly 3 hours , when told 30 min as the first walk in… doc saw us for 5 min , if that , then disappeared with no after care instructions and no medication. 5 min and two shots - Basically 300 bucks for nada and when called for guidance on after care and meds told to bring her back for more diagnosis aka more money. I understand it’s a business but their behavior makes it very clear the priorities of this vet is not the animals but how much services they can tack on to get the most profit possible. It’s shameful and disgusting. There are much better places to take your pet.

After an unsatisfactory visit, one of the managers, Ronnie, was incredibly dedicated to resolving the issue. She was friendly, listened to the issues, and spoke with patience and respect the entirety of the conversation. She was able to get Dr.DeJesus to help resolve the situation, and together they came up with a treatment plan for my precious 14 year old cat. They were able to give me answers and a pathway to treatment! I’m very happy with the outcome of this visit and appreciate their commitment to resolving the issue!

I got my puppy neutered today at Craig road animal hospital. When I scheduled the appointment I was quoted $140 for the neuter for a dog under 40lbs. I was dropping him off on the way to work which I thought would be quick but I waited for 45 minutes. Since I was rushing to get to work when I was shown the estimate it was pointed out that two baby teeth should be removed to avoid issues in the future. I agreed to that because it made sense. After picking up and paying I realized I paid $210 for the neuter because I got their silver option. Not at anytime during the call the estimate or any other time was I told there are option levels to the neuter. I was told I could have got the bronze option and it would have been $140. I was never shown or told about the bronze option. I asked what I got extra with the silver and was told I got the $13 pain meds for free and laser treatment after the surgery. I asked how much the laser treatment was separate from the package normally and I was told they don’t know because the computer wasn’t loading. Overall my dog seems fine and maybe I would have even opted for the silver but the fact that it was never even mentioned is wrong and dirty sales tactics. I didn’t expect that from a vet but now I know to not trust this vet. I never write reviews but this felt like I had to let people know about these shady practices