St. Francis Veterinary Hospital

Great vet with a caring staff. I recently called at the last minute for my dog. Luckily they were able to take me quickly. They staff is knowledgeable and friendly. I recommend them to anyone with a pet.

As my Husky started to get older in age my vet retired and I had a difficult time finding a replacement. When found St Francis about 2 years ago it was such a sigh of relief! Their staff is very polite and make scheduling a breeze. I’ve seen both Dr Arielle Garzotto and Dr Aleksandar Raicevek and they are both fantastic. They are extremely knowledgeable and give honest and thorough assessments without being overly pushy. If you’re looking for a trustworthy vet that will treat your pets with the highest quality care I can’t recommend them enough! Ghost is a big fan

Loved the service here ..very affordable and friendly, welcoming. They care about your animal he isn't just money to them. Would def recommend to anyone needing a good affordable vet.

The staff was very courteous and helpful. The vet was thorough and very personable. I was able to make an appointment for the same day that I called which is what I needed and I'm very grateful for that. I will definitely be going back to them in the future.

I’m so glad we found this place. The staff is kind and the Veterinarian was very knowledgeable and helpful. She listened attentively and treated my boy with patience. This was our best experience with a veterinary hospital.

I love St. Francis. Dr. Leslie is so kind and was very helpful! She not only examines pets thoroughly but explains things to the pet parent in an easy to understand way so that I feel involved in my dog's care. She definitely cares about her patients and does the best she can to work with patients within their budget as well. Yaz and Sam are also awesome and always very helpful and friendly!

Two weeks ago, we entrusted the staff at St. Francis with our 9-year-old cat, Jackson, for what was supposed to be routine monitoring related to diabetes. He never came home. We gave Jackson gabapentin as directed at home to help with his vet-anxiety, but the staff said they still could not safely collect samples and decided to sedate him. At no point was I informed of the risks associated with sedation, nor was I given the opportunity to review or sign an anesthesia consent form. The procedure was minimized to me, and I was encouraged to drop him off. After Jackson died under their care, the details communicated to us changed after I began asking questions in writing. When I requested copies of the drop-off form I signed along with Jackson’s medical records, the response also included an "Authorization for Professional Services/Anesthesia" document that I was never shown and did not sign. In place of my signature, someone had written, "Verbal [consent] at drop off due to fractious JC," which does not reflect my experience that morning at all. I remained in the lobby and was fully able to review and sign paperwork, while Jackson was safely in his carrier. This form also describes heightened anesthesia risks for older animals, stating that bloodwork is required prior to sedation for those over the age of 7— none of which was communicated to me, verbally or otherwise. I just can't understand why, and when I asked, they stated that they "will not be offering further comments on this matter at this time." Unfortunately, that's only the beginning. As I've asked questions, important information, including the anesthesia dosage and monitoring frequency, has changed from what we were told the day he passed and from the medical records initially provided to me. On the day Jackson died, the veterinarian told me (and later told my husband and me together) that she was checking on him every 15 minutes, which aligned with the original written record I received. Later correspondence introduced a different account, stating that monitoring occurred every 2-3 minutes. To make matters worse, we later discovered that the prescription medication they dispensed to Jackson just a few weeks before his death (which cost over $300) had expired months earlier. They have since refunded the medication but refuse to refund the charges associated with Jackson's sedation, additional fees from that day, or cremation. This has been an incredibly painful experience. Suddenly losing a beloved member of our family has been devastating, but not realizing the risk I was taking that day, along with the evolving narrative surrounding Jackson’s care and death, have made it far worse.💔