ARC Animal Hospital

I truly appreciate the team at ARC Animal Hospital. Every time I bring my dog, Cheesecake, he is treated with kindness, patience, and professionalism. Recently, he had to be hospitalized for three days, and during that difficult time, the staff made me feel supported and reassured. They treated Cheesecake as if he were their own pet, and that meant so much to me. The doctors are knowledgeable and caring, the nurses and assistants are attentive, and the front desk staff are always friendly and helpful. The facility is clean, well-organized, and the parking is convenient, which makes visits easier. While I would like to recognize Dr. J Segota, I also want to highlight that every staff member I have met here has been excellent. Over time, I’ve realized how important it is to acknowledge the whole team because they all play a part in providing such great care. Thank you, ARC Animal Hospital, for your compassion and dedication to both pets and their owners. Cheesecake and I are very grateful!

This vet has been great with both of my dogs. They care about their patients and take the time to recommend their course of care , which makes you feel confident in the care you're getting. The veterinarian has seen my dogs each time they've come in, not solely relying on techs. What really sets them apart is their transparency and affordability no surprises, just honest, accessible care. The staff is always friendly, and it's clear they're doing important work for the community. Definitely better than other vets I've been to!

I had a zero star experience here with my dog . Firstly my dog was 16 years old with dementia for reference . This wasn’t my first time using their services they knew he was sick and had worked with him before! Each time the doctor’s bedside manners were horrible! I should’ve learned the first time ! The doctor knew my dog had dementia and sent his technician to make them draw blood when I just wanted my dog to stop suffering and put him down peacefully ! With old age ,dementia and not being able to hold his bowls he was suffering enough . They ended up making me get the blood work and all this medicine ,sending me home with a 700 bill and a dog in pure agony !He suffered for 4 days ! I missed work and I stood by his side trying to make him as comfortable as possible and every time I called them for guidance they made me seem like a bother . I knew it was the end of time for my precious dog and his last days they made him suffer so much by disregarding my wishes !! He was my best bud I knew him better then anyone and they completely disregarded that for money !!

I had to call the clinic the same day as my appointment to ask if I could switch which pet was coming in. They were super helpful and made it happen without any issues. I arrived about 20 minutes early and was sent to a room right away. I’ve never been seen so fast at any vet clinic. Everyone there was incredibly nice. My cat was so nervous he peed in his carrier, and the technician helped me clean it up and even gave me a pee pad. The whole visit was smooth, quick, and stress-free. Prices are way more reasonable than other clinics in the area. This place is definitely my go-to for all my pets from now on.

Clean environment, have stocked bathrooms for kids and pets. Doctors are super friendly. Treats available, payment plans accepted. It was a great first time there. Our puppy was not disappointed 😂 he loved it. And the first shots didn't hurt him 😁🙌

It was nice the first time we went, but ever since we moved we've been trying to get our pups records and when we call no one ever picks up. We have even emailed with no response. The provider is ok, but the staff's communication with pet parents is horrible.

My Bengal cat was feeling off, so I took him to Arc, based solely on its proximity to me. It was pretty crowded for late afternoon, but I was shown to a room right away. It got waaayyyy slower after that. This was by far the noisiest office I've ever waited in--no soundproofing--which didn't help my cats' anxiety level. We waited 45 minutes for the vet to appear; he immediately got a call and left the room for 10 minutes (it was a personal matter he had to address, he was nice enough to explain to me). Once we had his attention, he was very nice (had great sneakers with the Arc logo on them) and diagnosed Lou's problem quickly after just a quick once over. He took x-rays and saw he had a disc problem in sacral spine. Not constipated as I had thought. I'm sure you're interested in cost. Basic exam is $50 (cheap), x-rays $120(not bad). Dr. J prescribed 6 pain pills (over $5 each) and an oral rinse for his bad breath. I also bought Revolution flea medicine at $36 each, which is a bit high, but I can no longer get them cheap and w/o script from Australia due to tariffs. Overall, I was fairly pleased with this result, and was pleasantly surprised to get a 3-page receipt with not only an invoice, but thorough info on EVERYTHING they did. Collins, the tech, was very competent and informative. I took one star off review for wait and noise level. My cat was just happy to get out of there.