Hills and Dales Veterinary Clinic
📍 Cat veterinarians in Kettering
Hills and Dales Veterinary Clinic in Kettering offers a compassionate and efficient service, ensuring prompt attention to pets' needs. Their team is known for a patient-centered approach, providing thorough education and tailored care without unnecessary pressure. The clinic's reasonable pricing and follow-up calls demonstrate their commitment to pet health and owner satisfaction.
While most experiences highlight the clinic's kind and empathetic staff, there have been isolated reports of miscommunication and lack of thorough testing. Overall, Hills and Dales strives to deliver quality care, with a focus on making both pets and owners comfortable during visits.
Features and services of Hills and Dales Veterinary Clinic
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- Appointment required
- Appointments recommended
Hills and Dales Veterinary Clinic is in position 4 out of 5 in Cat Veterinarians in Kettering
Customer Reviews
Hills and Dales Veterinary Clinic has a rating of 4.5 out of 5 based on over 121 reviews on Google
I had an amazing first experience w Hills and Dales. I needed to have my senior dog seen and all the other places I contacted could not get him in for several weeks. H&D was able to get him in the same week. Everyone was so lovely to work with. My boy is rather anxious when it comes to being around other dog. So taking him to the vet always makes me anxious too. As soon as we got to the clinic I went in to let them know we were there. They already had an exam room ready for us and there were no other patients in the lobby. The young lady at check in has such a kind spirit and bright smile. Just speaking with her helped me to feel more comfortable. The tech was so compassionate and empathetic. The Vet was as well. She provided me with education and information but didn’t press me to do anything. It was a very patient centered approach. They were able to treat my baby for his immediate concern and we have a follow up for more preventative care. The medication that was prescribed was provided before we checked out. The total cost I felt was very reasonable. Needing to take you beloved fur babies to the vet is not fun but when you have an experience with a team like this one it makes it so much better. Thank you for providing such great care.
Another great experience! Took my sweet boy for his follow up and took my kitten for a check up. They are both doing great. My pup is 17 yrs old and according to the Doc. he's in great shape. His antibiotic regimen worked great to help clear up his glands, the anti inflammatory meds are working great for his arthritis. I was told my 8 mth old kitty is in great health. This is the best vet that I have ever been to. My pup is anxious around other dogs, we have had a exam room ready for us as soon as we got there each time, as soon as we show up. They call to check in after your visit to make sure thing are going well. I feel like they are very reasonable with cost, and again, don't push to up sale. Everyone who works her are so kind and focused on making sure that your pet and you are comfortable and well taken care of. 1000/10 recommend.
Hills and Dales recommended a few teeth extractions for our 12 year old dog. She seemed fine at the time but has since recovered from the extractions and has much more energy. It seems likely her teeth were bothering her and we were unaware. She is back to running up hills and getting the zoomies in the yard--something she hasn't done for a few months. Thanks to the Hills and Dales team for making Ralphie feel better!
Didnt actually listen to our thoughts and concerns. Told us our dog had cancer and only a short time to live… but never ran any tests. Had to take her back for something else, told us the growth has grown, its cancer, only has a few days. We thought it was a lipoma. Again. Never ran any tests. Took her some where else, and it was in fact, a lipoma. Very rude, unprofessional, and uncaring. Kept telling us our dog was dying and to just put her down. When she wasnt. Who does that?
When trying to schedule a dental cleaning, I was told they would have to get back with me for a quote, and when they didn't follow up a week later, I messaged them and was told I would have to find another veterinary practice with no explanation as to why. This was after one of their vets suggested my cat needed a dental cleaning, while their other vet whom I'd seen previously at this location said all of my cat's needed pulled. I had also asked for scripts so I could order medicine from Chewy versus a 10x upcharge through them, so maybe that ruffled someone's feathers, who knows? It's frustrating, especially when I'd already had all of my animals records transferred there and had been paying a premium for visits (Hills & Dale charges a whopping $90 per visit versus $60 like all surrounding vets) and my cat needed their help (and after I'd already spent a few thousand dollars at this location). Update: Hill's & Dale responded by saying they recommended I go elsewhere because of complaints about costs, which isn't true because I was never given a reason as to why they told me to go elsewhere and I not once complained to them about costs (I only asked for a script). They're now trying to save face publicly after I pointed out their massive up-charge in this review 😡
If you are looking for a place to get veterinary care with veterinarians who not only have many awards and education , they are compassionate, kind, patient and really explain what care your pet may need. I feel so fortunate to know there are veterinarians who are so educated and care about animals and think hard on what is the best care they need. I completely trust Dr Maimon and feel so fortunate to have her taking care of my dogs needs . Just had Dr McDonald do an extensive oral surgery on both my dogs. He worked over 2 hours on both dogs and did an incredible job. While they were under he did radiographs to make sure they did not have bladder stones as they had crystals in their urine. Everything went so well and all the staff took the best care of them while they were recovering. And the price was more than reasonable for the intensive surgery they needed. Honestly the most educated kind genuine staff I have been fortunate taking care of my pets. Wonderful amazing people and I truly appreciate all of them .
Doctor MacDonald is terrific. He is very thorough with Ernie. We have complete trust in him and his staff. We have patronized Hills and Dales Veterinary Clinic since they opened. They have seen many pets of ours. And have given them the best care. We appreciate them so much.
Information about Hills and Dales Veterinary Clinic
Address
Hills and Dales Veterinary Clinic is located at 3747 S Dixie Dr, Kettering, OH 45439, United States
Phone
The phone number of Hills and Dales Veterinary Clinic is +1 937-293-1993
Website
The website of Hills and Dales Veterinary Clinic is: hdvet.com
Business Hours
Monday: 08:00–12:00, 14:00–18:00
Tuesday: 08:00–12:00, 14:00–18:00
Wednesday: 08:00–12:00, 14:00–18:00
Thursday: 08:00–12:00, 14:00–18:00
Friday: 08:00–12:00, 14:00–17:00
Saturday: 08:00–12:00
Sunday: Closed
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