First Coast Veterinary Specialists & Emergency

Brought my little girl who’s 4 for emergency services. And they were great! I don’t even have words! She ended up being there 6 days! Every person I made contact with was a 10! Their bedside manner was remarkable! They loved on my girl. And made me feel comfortable leaving her in their hands! They called and we walked through her options. Twice we were going to lose her! And they really put a lot of thought into her care! She is now doing amazingly well! I would recommend anyone who has a pet that if they need any emergency care for their pet! This is where they need to go! One pic is of me visiting her at the hospital! Other two are she’s at home

I had to bring my dog in for potential surgery after being referred by my primary vet. This was a very stressful and emotional time for my husband and I. We called on the way there and they were more than willing to accommodate us. They walk you through every step of the process when you are there and made us feel comfortable. The doctor came to sit with us to address all options, discussed pricing and answered all of our questions. The next day I called back twice and had more questions, they answered everything and I ended up bringing him back in for another consult. They again, were more than willing to accommodate us. Again, we asked a lot of questions, and again they addressed all of our concerns. We left the second time feeling more relaxed and with more understanding of our dogs condition. They send you all discharge and invoices/estimates digitally that same day- which is great so I can file with my insurance. We spoke with 2 different technicians, Dr. Davis and one of the surgeons (as well as front desk) when we were there. Everyone was very friendly, caring and understanding. Thankfully, he is recovering well so far and we did not need to do the surgery.

This practice is compassionate, understanding, knowledgeable.... they explained everything and were very loving and caring while our Reggie was with them ..since we picked him up has continued to be very helpful. Highly recommend. Dr Fox was wonderful

I maybe a little biased but there’s no better place to take your babies!! This hospital is not only a clinic but the staff always make you feel like you’re at home. Back in December after my wife and I moved we brought our boy in to get looked at for potential blockage. The team has gone above and beyond to make sure my boy was well cared for and it’s nice to have a vet that takes your babies and treat them like their own! I’m glad they told us about affordable CareCredit and accommodations that we needed especially this being so out of the blue. Thank you to this staff for continually making us happy clients♥️ 1 million/10 stars if I could because that night could’ve ended differently had it not been for them.

We have had the misfortune in visiting this emergency hospital more than we would like. However, I can tell you each and every one of our visits (adult children’s dogs as well) have been superior! Very professional and Dr. Eich is a rockstar! Great emergency veterinary hospital…highly recommend!!

This is the best place ever they saved my carrot. He got stuck on a pole and they saved him. I really am grateful for them.🥹🥰 this is the best animal hospital in Jacksonville very clean and classy. The staff are very sweet and I just want you to know that I appreciate every last one of you from the bottom of my heart he is knocked out on mommy’s lap I have a very traumatized what happened to my cat and I really am. I will recommend this hospital to anyone in Jacksonville, Florida. If you google them and see them please do not hesitate to choose them. Thank you you guys hi, I have an update today. 12/19 I went back and I got carrots. Draining tooth removed prior to that when he got discharged, the vet tech gave me his medicine and then told me she was gonna be putting me a syringe for his pain meds. The other ones were already filled. I had five of them in the blue jar and on the other one I just had a liquid bottle well however, I called the vet that night and I spoke with logan the manager, and I was upset and so forth and letting her know that there was not a syringe in there so we decided that we were gonna use the other pre-filled tube and put his other pain medication and I apologize and I let her know that I was overwhelmed. I had three more cats at home as well.in it however when I return today, a girl named Zoey argued with me and was very condescending about the vet. Technician giving me an syringe for the liquid medication which she did not she was arguing with me back-and-forth saying yes she did give you to. Yes she did and I replied no, she did not. She was very rude. It’s like she had a problem with me from the minute. She approached me because she had a problem with me saying her coworker did not give me a syringe she was very snarky with me and she told me well. I have to pay for it. I said well OK and then she was saying something else and I’ll let her know she was confusing me. and I also let her know that I will be contacting the manager because she is very condescending and I told her that in a respectful way however I will be calling and speak to a manager. Everybody else was so nice. Zoey was very confusing on purpose and I have witnesses. Unacceptable her energy and vibrations were terrible. Everybody else was very nice and very understanding. She had no bedside manners or anything working at a vet ER.

When our cat, Woody, had some recovery complications after a procedure, the stress caused him to develop a urinary blockage and we needed an emergency vet. We were not expecting to have our cat go in and out of a vet hospital the week of Christmas, but that’s what happened. The staff at First Coast Vet Specialists helped Woody pass multiple blockages over the course of a few days. Unfortunately, because of the recurring issue, the doctors recommended he undergo emergency PU surgery (perineal urethrostomy). The surgery went well and he’s now home recovering and comfortable. Overall, choosing this animal hospital was the best choice we could have made, because everything was so efficient and clearly communicated, and we were put at ease by the professional staff. Since we were back and forth to the hospital for about a week, we were able to observe a lot and were so pleased to see so many other people with their pets also receiving excellent care and attention from each staff member. Even with a fully-packed hospital lobby on Christmas Eve, the team was so warm and friendly. They really did their absolute best to accommodate everyone. I specifically want to express sincere appreciation for Dr. Wilson, Dr. Dow, and Dr. Eich, Manager Logan, and technicians Courtney and Caitlyn, as they spent lots of time treating and caring for Woody over the course of the week and communicating with us on his progress. Thank you all so much. Costs for services were certainly within a reasonable range and we feel we received excellent and transparent care. We highly recommend this ER vet group and would not hesitate to bring our pets here for any needs in the future.