Valley Ranch Pet Clinic

I have been taking my German Shepherd Phoebe to this clinic for about six months due to recurring ear infections, and I can’t say enough good things about them. Recently, my dog became very lethargic and started throwing up, and when I called, they got her in the same day. They quickly discovered she had an obstruction and took her back for surgery right away. She now has her sutures removed and recovering so well. The entire team is always so kind, happy, and incredibly helpful. I truly appreciate the care, urgency, and compassion they show, and I’m so grateful to have such a wonderful vet clinic taking care of my dog.

I had to say goodbye to my 16 year old dog today. Unfortunately this is not the first pet that I have lost. However, Valley Ranch Pet Clinic made the encounter so much less traumatic than I have experienced at other clinics in the past. They were so kind and compassionate from the time of my phone call to schedule an appointment, through the moment I was finished. They ensured privacy and time to grieve in a secluded area of the clinic. All members of the team were empathetic and patient. Dr. Capps even came to tell her goodbye before she passed. Dr. Case walked me through every step, reassuring me along the way. I could not be more grateful for their kindness in the worst moments for a pet parent. They have taken amazing care of my two geriatric dogs, and I trust them implicitly.

I took my cat Jojo to Valley Ranch Pet Clinic for a rash, and I had a really great experience. The staff and Dr. Garcia were very kind, thorough, and took the time to answer all of my questions, which I really appreciated. They cleaned her up, checked everything carefully, and made sure she was comfortable the entire time—Jojo was relaxed throughout the visit. The waiting area was also really nice, with complimentary snacks and drinks, which was a great touch. Overall, I felt very confident in their care and I’m glad I found them. Looking forward to our follow-up!

Truly the most accommodating vet services I’ve had the opportunity to work with. Dr. Capps runs a tight ship and is extremely helpful and knowledgable. Dr. Case goes above and beyond to care for and protect her patients. I drive over an hour to get to this facility because they truly are the best in the DFW metroplex. So thankful for this team!

Dr. Garcia is caring and listened to our concerns with Duncan. She does a good job explaining diagnosis and provides options. Making appointments are easy and timely. Staff are friendly and kind, a great atmosphere to have your pet treated.

I brought my dog in for an ear infection and I was super happy they got us scheduled fast since we were moving in a month. We came in and my dog’s ears got better almost instantly. However, 2 weeks later their one month lasting medicine didn’t work anymore. My dog was back to smelling bad in his ears and shaking his head constantly. They told us to come back yet again to check it out. They thought one more medicine dose would be good, so we did thinking maybe they were going to give a discount for it not working properly the first time. They seemed to do the exact same thing and not even a week or two later… same issue arises with the medicine still not working it’s full length of time and having yeast sit and build in his ears. We even went and bought a flush and medicine that’s not working at all either. About $500 + later and still no resolution is beyond frustrating. I’m now out of TX and not able to get my dog any help minus starting from scratch at a new office and having to spend more money.

Vet was very professional and inviting. Vet provided an abundance of information to put my mind at ease along with reasoning for doing anything. The experience was very appreciated. They also gave my dog a toy for being a new patient, which was very cute.