Grosse Pointe Animal Clinic

Unfortunately, I have to echo what the last commenter wrote. Although, I would not say the receptionist was rude; she was curt. If the doctor is not accepting new patients say so. This evaluation is based solely on the receptionist not the doctor.

Have been going to Dr. Herzog's animal clinic for over 30 years. He and the staff are simply the best. My animals are rescues, and most have come from GPAC.

I just called up to this animal hospital today look for help or some kind of comfort or hospitality Saturday JUNE 13 AT 11:10 11:15.. lady was so rude could not even speak to ask my question told me nobody can help an call somewhere else

I didn’t make it past the phone call and would never take my animal to them. If you can’t be nice over the phone what would make you nice in person?

This has been my family vet for over a decade, and the quality of service has never dwindled. Dr. Herzog is gentle and kind with his patients, always giving them some pets and sweet talk before any shots or examinations. He really gives you the feeling that he genuinely cares about your pets and how they’re doing. The pricing is amazing, I feel very lucky that we got in when we did all those years ago, because I know many vets aren’t taking new families at this time. They’re very tolerant of skittish dogs too- my old dog was a champion at the vet, but my current two dogs are petrified of the exam tables and will do whatever they can to resist. This doesn’t stop Dr. Herzog or the other staff from being patient and kind to them, and my scaredy-dogs get offered treats to ease their anxiety while Dr. Herzog lets me hold them in place on the table. The people here are very clearly in the business because they care about animals, it’s never driven by money or greed.

So glad we found Dr. Herzog! I have to echo the other reviews that say he’s an animal whisperer. We have some very nervous kitties and he’s so patient and gentle with them. Prices are fair and care is top notch. I also can’t say I understand the negative reviews about the receptionist—we’ve had nothing but good experiences with the two ladies at the front desk. Can’t imagine taking our babies anywhere else.

The receptionist at this practice is extremely rude. It is truly embarrassing how she speaks to people on the phone. Looking at other reviews, it appears that this attitude is not situational, but rather, a regular problem. Just a miserable human.