Vetco Vaccination Clinic

I was disappointed by a couple things that happened. I took my dog in for a prescription for flea and tick prevention. They were supposed to give her an examination but all they did was take her temperature. When I paid the $300 for the prescription, it was paid to vetco, not Petco, so I don't even get credit for buying that much on my vital care program. The fact that I bought merchandise at a Petco store should have given me credit, but it did not. When I got the paperwork, it looked on paper like they had given her a thorough examination, stating that several things that they hadn't even checked were in good normal condition. I could buy the medicine much more cheaply elsewhere, so I feel this is quite a scam that is being run. If all they do is take my dog's temperature and wait, I don't understand why I need a prescription for the expensive medicine I was given. It was not thorough and makes me wonder about the entire process.

Everything great! Very organized. We did not have to wait. I got contacted via text, did the registration and payment via phone. The doctor who spoke on the phone with me after visiting my puppy was super nice. I would give 5 starts but they told me the appointment was at 215 and I was late while the appointment was at 230 and I had three confirmations showing that. They said they would see the dog because someone canceled and gave me a little bit of an attitude. It's impossible to get confused with the time, as they confirmed via email, text and they even called me on my phone. No big deal but I would have not appreciated having to come back for their mistake in scheduling

Let’s put it this way, I came here for a second opinion and I’m still looking for one. I felt used at this location. The staff didn’t have that human touch you hope for when your little ones are hurt. The whole experience was rushed and impersonal

Drove for 1 hour in traffic because I needed a pet prescription filled only to find out the on-site vet left early

Efficient work by the employees.

If I could I would put 0 billion times ! I came there at 10:20, my appointment was at 10:30, they told me I had to wait for 30-40 min. When I came back at 11:20, one of them told me I had to wait for more than 40-50 min, because they had 10 dogs! Come on this is not my issue how many gods you have. I had an appointment at 10:30. Now I lose my time.