Arrow Animal Hospital PLC: Payton Willow DVM

I have been bringing my pets here since 1998. Recently we had the pleasure of seeing Dr.Kang with our Sara. He was absolutely wonderful. He explained everything to me and listened to what I had to say. I felt so at ease with him and his care for my little girl! Thank you Dr Kang. Recently you guys changed names and I hear a lot of bad things about the financial payments plans and they are not like before. Thank goodness this wasn't major! But does concern me for future visits. I would of given a 5 but I have to think about the direction that this new policy for payments is going and hope you will revist it as if this was something more serious people will not have too many options. And you are loosing loyal customers

I came in with my 12 week old Pitbull bleeding from an attack, they refused to see us or help and the tech was so rude!! We got better care elsewhere!! Another time they put my 4 pound sick dog through a blood draw before asking and then told me $400!! These people care only about making money they have no care the animals!!!!

Helped with putting my baby down. He was an elderly pet that I had for 14 years. Javier was 16. Staff was very caring . I have my baby 's ashes now.

Good explanation of things, didn’t really tell me how to care for the wound/abrasion well and I can’t seem to get it to heal. Got me in quick and fairly through. Got meds there but they did give me options to go elsewhere. Kind and adaptable with my pet, like how they referred to my fur baby, clean.

Arrow has taken care of 5 of our variously tempered cats for years. Through each of them growing older and the unfortunate passing of 4 as of recently, they've been no short of amazing & wonderful! Thank you for grace & professionalism...

Very nice, clean, void of the regular vet funk smell facilities with amazing staff who are happy, helpful, skilled, caring, and kind. Things seem a bit pricey and I was unaware they were testing some of the land they did or I could have carved some money off the high price with declining the unnecessary labs. Even the treatment plan is kinda cryptic, it's full of 0 as the price yet lost 2,564.95 as the final price. My receipt wasn't any better. They do have a very generous, no credit check, no interest plan so your pet can still get treatment when your short on cash. Way cool. I can't say enough good things about Dr. Willow Payton, that girls knows her sh*t and she knows it well! Excellent place to bring your pet, just he prepared for sticker shock and ask lots of questions.

Everyone here is caring, knowledgeable, efficient and patient. I am so happy with the care my dog received here! The vet took the time to really research my dog's rare infection and explained the best course of action. I am so grateful to her and the staff!