GoodVets Gilbert

📍 Cat veterinarians in Gilbert

5.7

GoodVets Gilbert offers a mixed experience for pet owners. The clinic is praised for its clean and well-organized environment, with staff known for their friendliness and patience. Dr. Tenney and Lacey are highlighted for their exceptional care, thorough examinations, and clear communication. The website is straightforward, making it easy to prepare for visits. However, some visitors have reported inconsistent experiences with newer staff members, noting a lack of warmth and a focus on sales rather than genuine care.

Despite some variability in service, GoodVets Gilbert is generally recommended for its knowledgeable and supportive team. The clinic's commitment to transparency and education is appreciated, with many clients feeling comfortable and well-informed. While most interactions are positive, potential visitors should be aware of the possibility of varying experiences based on the staff member they encounter.

Features and services of GoodVets Gilbert

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Amenities
  • Gender-neutral toilets
  • Toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Parking
  • Free parking lot
  • On-site parking

GoodVets Gilbert is in position 31 out of 37 in Cat Veterinarians in Gilbert

Customer Reviews

★★★★★
★★★★★

GoodVets Gilbert has a rating of 4.9 out of 5 based on over 15 reviews on Google

Hector B

Dr Tenney and Lacey are the best! They actually answered the phone and I wasn’t put on hold! In making a profile for our dog Oreo, in preparation for our visit, their website is straight foward and simple to use. Being our first visit, they really made Oreo feel at ease. Dr Tenney actually got down on the floor to play with and perform the physical examination at the same time. He performed a thorough examination, explained everything in detail and answered all of our questions. I liked the fact that they examined and applied the vaccinations in front of us. Other places I have been to, they took our dog to another room. The hospital is very clean and well organized. I highly recommend GoodVets Gilbert for your vet needs.

Hector B ☆ 5/5
Anna P

Amazing care of my pup. They took their time and answered all my questions. I'm very impressed! Very clean environment and everyone is so kind. Love that they were upfront with the costs and let me decide what exams I wanted to do for my pup.They even educated me on upkeep at home. I'm very impressed and definitely coming back.

Anna P ☆ 5/5
Lindsey Duran

Dr. Tenney, Autumn and Tyler were everything you could want in a veterinarian staff when facing a scary time with your fur baby! Their response time was prompt and their in person service even better! Incredibly friendly and patient with all of our questions - they were informative and shared results with us while explaining everything along the way. We will continue to use their services and would recommend them to anyone with a pet for basic care as well as emergency care.

Lindsey Duran ☆ 5/5
Kelly Zaniboni

I was greeted by wonderful people who were respectful of my concerns and worked with me too find the best care that I felt comfortable with! That meant so much to me I would highly recommend them to anybody!

Kelly Zaniboni ☆ 5/5
Anonymous Mouse

We truly love Dr. Tenney and Autumn, but our last visit was a bit upsetting I am choosing to type this review without my name attached, as I’ve sadly had some uncomfortable experiences in the past when trying to leave honest feedback for clinics. I want to start by saying that Autumn and Dr. Tenney are just absolute angels. They are always so sweet, welcoming, and wonderful to our family. However, during our last visit, we saw Lacey, who is new to us, and it was a very difficult experience. She didn't seem to have much warmth or care for us or our precious baby. My little baby was clearly stressed out and seemed so uncomfortable whenever she was being handled, which just broke my heart. The whole visit felt very focused on sales pitches rather than genuine care. Instead of asking what we wanted or guiding us, she spoke down to us a bit, as if we didn’t know any better. You could just feel her annoyance with us, when we politely declined a few things, she actually gave us dirty looks and rolled her eyes. To make things more confusing, when we tried to compliment Autumn to her, she seemed to get quite irritated with us and just said, "Yeah well we’re both cool." We have always loved bringing our pet here because the usual staff is so incredibly kind, but this particular visit just lacked the gentle compassion and respect we are used to receiving.

Anonymous Mouse ☆ 3/5
Josh & Tyla Francis

Amazing! We’ve been looking for a new vet and we have officially found our home!!! They are amazing so knowledgeable not pushy but super supportive!! It was great!

Josh & Tyla Francis ☆ 5/5
Becky McArthur

Tyler, Lacey and Dr. Tenney make a fantastic team!!! They treated my pet and our family with the best care. I will tell everyone about this place!

Becky McArthur ☆ 5/5

Information about GoodVets Gilbert

Address

GoodVets Gilbert is located at 3111 E Ray Rd suite 101, Gilbert, AZ 85296, United States

Phone

The phone number of GoodVets Gilbert is +1 480-368-4970

Website

The website of GoodVets Gilbert is: goodvets.com/locations/phoenix/gilbert

Business Hours

Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: Closed
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 08:00–18:00
Sunday: Closed

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