VEG ER for Pets

We had an incredible experience with Dr. Rusch and Nurse Scott at Veg Animal er for pets of Flower Mound. Our dog developed a painful hotspot on her face, and we were really worried. Dr. Rusch was so attentive and knowledgeable, and Nurse Scott and the whole staff was incredibly kind and supportive and helped the process tremendously . We just got back tonight, and our pup is already on the mend! We can’t recommend them enough. Thank you for your excellent care!

What started as one of the most terrifying experiences of my life was made so much more bearable by the incredible team here. From the moment we arrived, everyone was warm, kind, and genuinely caring — not just toward my dog, but toward me as well. Their positive energy was contagious, and I truly believe it lifted both of our spirits during an incredibly stressful time. What moved me most was that I never had to leave his side. Being able to stay with him throughout the entire process meant everything to me. They even had a fold-out couch so I could sleep with him overnight. That level of compassion and thoughtfulness is rare, and it did not go unnoticed. I can’t thank this team enough. They are the definition of exceptional care. I genuinely hope I never have to come back here again… 😂 but if I do I know we both are in the best possible hands!

We took our dog Lucas to VEG ER because of an accidental overdose of the medication he is on. The staff was wonderful. They promptly greeted us and attended to our pet. The doctor on duty, Jill Whitwell, examined him and determined that he was in no danger. I don't think I need to tell you that was a huge relief! She advised us to take him home and observe him and if he showed any signs of sickness to bring him back. Lucas is doing fine. Our since thanks to the staff of VEG ER. We highly recommend them if your family pet needs immediate medical attention.

VEG for pets in Flower Mound is by far, the best Pet ER that I’ve ever experienced! I have a doodle with a very sensitive stomach, requiring ER visits on multiple occasions. But I’ve never experienced the personal attention & compassion I received at VEG, at any other ER. Every person working there is helpful, friendly & so caring for Quigley, my doodle, as well as myself. Quigley needed to be hospitalized overnight for further hydration. I hated leaving him, when the staff advised I could stay with him all night, in a room with a pullout bed. They provided all the linens, pillow, & made up the bed, before moving Quigley & me in for the night. Everyone was so courteous, when checking on Quigley throughout the night. This was truly the best experience I’ve had at any ER. VEG ER will, always, be our home for any emergency needs.

I am so incredibly thankful for the staff at VEG ER. They were very kind and compassionate when we sadly had to bring our boy here to be euthanized after his internal tumor ruptured 😓 we were devastated, but they made this painful experience as peaceful as possible. We were put in a very comfortably private room that I believe helped our boy not be afraid even though he was always afraid being at the vet. They did such a wonderful job decorating this room that it felt more like a little lounge instead, and he was able to relax and just be with us. We lamented not having any food for him but a staff member graciously offered to bring him chicken which was his favorite. They also had a jar of Hershey’s kisses that our boy enjoyed as well. They let us take our time, explained what exactly to expect, and we never felt rushed. A few days after, they sent us a condolence card in the mail. I just can’t say enough about how much their kindness meant to me. I am forever grateful for the experience they gave us during the most painful loss I’ve ever experienced.

Today was our first visit to VEG in Flower Mound and the experience was wonderful. Our dog was attended to as soon as we entered the building, and they did this with every animal that came in after us. Our dog was not experiencing a true emergency, but also could not wait until Monday to be seen. Nonetheless, every employee tended to our dog promptly and kept us updated on every stage of the diagnostic process. Full labs were done in house, ultrasound performed, and x-rays done. Each step of the way, we were thoroughly advised as to what was coming next and even allowed to view from a window while imaging was being done. Everything being done was transparent and owners allowed to be present. I was blown away by the care taken at this place. Each step of the process took away so much stress for our dog and for us. Shockingly, the total cost was extremely reasonable as well. I HIGHLY recommend VEG ER for Pets in Flower Mound. Thank you to everyone we met today. Sybil thanks you as well. ❤️

We have been to VEG ER twice now for our cat the first time and our dog the second. The people there every time have been so wonderful. They take so much care in taking care of our babies, so kind to us in explaining everything and making sure they are being thorough without breaking the bank. Recently we brought our nervous nelly dog and Dr. Whitwell, Jenn, Michael and Shelby took so much care in making sure she felt safe before treating her 💗 They are our first source of care in any pet emergency!