Vetco Vaccination Clinic

My first time at Federal Way Petco. Since I wasn’t familiar with the store I stopped at the checkout counter to ask directions. Although no one had customers, I was not acknowledged for a few minutes. Finally the lady clerk closest to me looked at me. I asked where is the shot clinic? She paused and very animatedly asked "Are YOU ok?" I repeated my question. The male cashier pointed and gave me directions where to go. When it was time to check out no one acknowledged me again. I asked the blue haired girl if she could help me. She started to ask the rude lady to ring me up but I told her I don’t want her helping me. So the blue haired girl rang me up and everything was good. The shot clinic was great. The intake tech was friendly, personable and knowledgeable. The doctor and assistant were very kind and asked questions to make me and my pup 🐶 feel comfortable.

I received service for my dog on 9/28 to get his booster shots. The ladies who helped me at the Federal Way location were really sweet and helpful, and they provided good customer service to me and my dog. The prices are affordable.

Refused to give my cat a booster because we were was 20 minutes late for the appointment, even though we called ahead of time. Rescheduled the booster for next week and they canceled for no reason. Rescheduled again, and when we got there, they said the booster was expired and we had to start the process over. They don’t care about waisting my time, and more importantly, Butterscotch’s time.

the people are very nice and understanding. My dog has separation anxiety and they are very good with her.

Great veterinary team! Very responsive and really care about our pets!

Our dog needed to get his rabies vaccine so I call and got an appointment. It was as easy as dialing the phone. They are very accommodating. Igot there about 20 minutes before the appointment time.they said to have a seat and they would be with us in a few minutes. Before that person left another came out and filled out the paper work. Took him and he got the rabies and three other shots and we paid and left still before our appointed time. Friendly people and efficient.

I WOULD GIVE NEGATIVE ZERO IF I COULD, HORRIBLE CUSTOMER SERVICE! 160$$ for 2 shots and they sent me the prescription instead of my pharmacy!! Not to mention wrong dosage for my dogs weight! I had to make another appointment just to get it corrected!and still sent the prescription to my email!! Idiots ! THERE IS NO ONE TO EVEN CALL! Not even sure they are true veterinarians!!! My dog still doesn’t have her medication!!! Never ever again petco / wanna be vetco was and is AWFUL AND EXTREMELY EXPENSIVE! Not to mention they say come early only to wait for 20 to 30 minutes in a long line with other dogs n cats! Ugh!! So unprofessional!!!!!!!!