UrgentVet

Absolutely phenomenal experience with the staff! We were blessed to have Melissa, the vet tech, and Dr. Zenoni! They took great care of our 9 year old shepherd. Never saw a dog look so happy. Thank you for all the staff that work at UrgentVet Elgin.

Perfect for when you can't get into your vet but doesn't require an ER visit. Easy to book a timeslot online. Vet had recommended UrgentVet since they couldn't see her for several days. Vet had forwarded her records so in take was simple. Walk right, sign in, and off to a private dog room we went. Fast, extremely friendly service, best of all no trying to up sale you. Staff was very transparent about estimate range then went over everything on an itemized potential bill. No high pressure, explained i could pick and choose the best option for initial treatment. Staff took time to hear, evaluate, and treat her as needed. No pushing you out the door. Filled the prescriptions in house so we left with everything needed. The office gave me discharge instructions, also emailed them to me, and forwarded everything to her Vet. Followed up the next day with a phone call to check on her and stressed again if I had any questions or concerns to call. Best urgent care experience, if only they did humans 😆 Lucy is giving all of you kisses and 10 🌟

We took our pitbull Nacho Dog after another dog jumped a fence and bit him. It was stressful since he was with the dog walker at the time so we weren’t sure where all of his injuries were and how deep they went. They took their time making sure he was comfortable with them checking him over since he was still very stressed/nervous, and he warmed up to them right away. Honestly it was nice to hear all the techs cooing over him, he for sure thinks he’s a lady’s man now lol. They kept him relaxed, found and cleaned all of his injuries, shaved the area so it was easier to monitor, etc. I think most places would have just sedated a dog instead of taking their time to make a dog comfortable after it was attacked, so we really appreciated that. He’s doing great now, thank you so much! I made the bite picture last in case it’s too gruesome, but that was when we first brought him back and now everything is healed up nicely. He was in loose t-shirt jail for a while to keep the cats from trying to groom him there.

My poor little buddy had an allergic reaction (probably bee sting) and his mouth got all swollen! We were able to reserve a time, head to the UrgentVet and get seen pretty quickly. Everyone there was very friendly and my dog was very comfortable. He’s feeling all better now thanks to their help! Definitely recommend!

Best care I’ve received from an emergency vet. After having to take our dog into the vet in the morning for a cracked nail, she ended up eating the bandage off her paw later in the day after our vet closed. We went to UrgentVet and were seen immediately. They quickly took her back to induce vomiting and the Doctor was in very soon after to show me she threw it all up plus gave great after care instructions - Dr. Okroj was excellent, can’t say enough about how impressed I was with her. We were in and out quickly, charge was close to what I expected and all of the staff was friendly and kind to our pup. While I hope I don’t have to visit there often, it is reassuring to know that if necessary we will get outstanding care. Picture of our girl resting happily after.

Eleanor woke up this morning with symptoms of a UTI. Our vet could not see her until Monday. We called the ER and they recommended UrgentVet. We went online to schedule a time and we were greeted immediately and put in to a private room. Molly, the vet assistant was wonderful Dr Okroj was great! They were very gentle and kind with Eleanor After a thorough exam Eleanor was given antibiotics for her infection she was also given 2 tennis balls for being such a good pup! Thank you Molly and Dr Okroj!

I cannot even begin to say how impressed and thankful I am to the staff at Urgent Vet. They were truly amazing and treated my dog and I with so much compassion after my dog had been attacked by another dog. Dr. Heaver stayed late after working a 10 hour day to treat my poor baby and could not have been kinder. Her staff was equally as wonderful. After a stressful situation, they made me (& my fur baby) feel so much better and were very reassuring and patient. Thank you for treating us like family!!!