Fox River Animal Wellness Center

If I could give a ZERO stars I would. I had my parent drop off my cat to be spay as I worked in the morning. I didn’t get to see the condition of the office. My mom told me it smelled in there, but.. benefit of the doubt it is a vets office I said ok. They told me my cat was going to be done at 2:30. 4:00 rolls around she calls me and tells me to hurry up and pick her up. I get there it is Disgusting. It’s dirty. It smells HORRENDOUS. There’s a massive LITERAL pig on the floor with a bunch of cats and dogs. Their operating table is in front of everyone, no rooms. Definitely not sterile. They were rude, didn’t give my cat any pain management and told me "it’s just a cat" when I asked why there was no pain management or cone for her spay. I called back and was upset I was not given any aftercare instructions and she told me "what have you never had a cat before..? I would have rather paid $600 for my cat to be spayed correctly and humanly than $95 for the way they did it. DO NOT GO HERE. This place needs to shut down.

Dr. Deb and her staff are Second to none and remind one of how veterinary medicine should be! Doc’s approaches and gentle care is just fantastic! Don’t think 5 stars is even enough! She is ALL ABOUT THE ANIMALS! 💜🐾💜🐾 Rockin ResQ Transport

Do not bring your animals here. I went to get my cat spayed here on 2/6 two days prior I had an exam and 1st vaccine done and she told me to switch her food and night before surgery my cat was throwing up the food she told me to switch. When I got there friday morning she still did the surgery and for the following days my cat was not eating or drinking, monday I went in with my cat and said she is not dehydrated and she’s just nauseous and didn’t care to give her anything. I went to a different vet where she had to get fluids and anti nausea injections because she was severely dehydrated and wasn’t concerned at all that my kitty was not eating for couple days. Thank god for the second vet I found. Do not go here if you care about your animals.

This place deserves zero stars. Health department needs to shut it down. My dog suffered because of their negligence. Read the reviews and take heed. Please stay away and take your pets elsewhere. We need to start a petition or something to permanently close this place.

I will just give them a 2 star. In my experience the vet is nice, the price is reasonable, she natured my dog so it went well. I do say the place smells like a barnyard and cats being caged while theirs feces in there seems not normal but I hope they clean it. What I do have a problem with is with the receptionist. Whenever you’re trying to confirm for an appointment or repeat the same question she’ll give you a nasty attitude that she needs to work on. They either need to hired a new receptionist or she needs to change her attitude because all I do is ask questions nicely and she’s just gives you a nasty attitude. She doesn’t even let you confirm your appointment. She just hangs up on you right away when you choose a date or time.

I walked into this place and it smelled terrible, with dust everywhere and kittens kept in a cage in the back looking unhealthy. The overall environment was extremely concerning. Customer service was beyond disappointing. I called five times on Friday and five times again today, and not once did anyone answer or return my call. I genuinely do not understand the purpose of having an assistant if calls are never returned. After paying for blood work, I received no follow up or results, which made the entire visit feel like a complete waste. I spent over an hour round trip driving and then waited another thirty minutes once I arrived, all for nothing. I would highly not recommend this place. In the past, the doctor seemed competent, but the quality of care and professionalism has clearly gone downhill.

This place needs to be shut down. I walked in for a spaying appointment for my girlfriends cat and did not stay there's no way my girls cat would not get an infection in this place. The lobby was empty no one to check us in the place is filthy the smell is horrid you need to do better. You can tell everyone there has given up. Just go out of business don't take it out on the animals.