Eastwood Animal Clinic Inc

📍 Cat veterinarians in El Paso

7.1

Eastwood Animal Clinic Inc in El Paso offers compassionate and professional care for cats and other pets. Their team, including experienced veterinarians, provides thorough and personalized treatment options tailored to each animal’s needs. Clients appreciate the clinic’s dedication to making pets comfortable while offering clear communication about health plans and costs.

The facility also provides boarding services with attentive staff who ensure pets feel secure during their stay. While some have noted areas for improvement in efficiency, the clinic remains a trusted choice for affordable and high-quality veterinary care in the community.

Features and services of Eastwood Animal Clinic Inc

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Amenities
  • Toilet
Parking
  • Free parking lot
  • Paid parking lot

Eastwood Animal Clinic Inc is in position 15 out of 35 in Cat Veterinarians in El Paso

Customer Reviews

★★★★★
★★★★★

Eastwood Animal Clinic Inc has a rating of 4.1 out of 5 based on over 1158 reviews on Google

Diana Esparza

I have been taking my pets here since 2013, I love it here I have 2 dogs and 2 cats and they have all been well attended by both Dr. Gibson and Dr. Sammy Gibson. I had to take my 16 year old shitzu yesterday and today because he had a decline in health. And their team were compassionate, understanding and helped me feel at ease. They made my baby feel comfortable and better he is an elderly dog and there's only so much that can be done, they were honest with me gave me options to try and kept searching for a better solution for his well being. I am Grateful to everyone for being so awesome. THANK YOU😊🙏

Diana Esparza ☆ 5/5
Eneida Robles Marquez

Brought Angel in for their boarding services and I could tell she loved the crew. She was comfortable since drop off which was a new one for her being such a nervous dog. They are very attentive to your dogs behavior/needs under their care providing extra care options to make their stay more plesant if need be. Definitely recommend their services. Thanks for taking great care of my cuddle bug.

Eneida Robles Marquez ☆ 5/5
Ruth Garcia

I always enjoy coming here even though my cat might not 🤣🤣 the staff is so kind, explains everything thoroughly and gives options so that the cost of care can be affordable based on the situation. I really appreciate Dr. Gibson's manner and how easy he is to work with! Thanks for taking such good care of our pets.

Ruth Garcia ☆ 5/5
Hector

Amazing animal clinic, a big thank you to Alyssa Hernandez for helping us through the process and answering our questions. They helped with putting our dog to sleep. Caring, attentive, explained each step of the process and gave us our time to be with her. When we're ready for another dog we'll be returning here.

Hector ☆ 5/5
Beatrice Baxter

Great vet office. Everyone is so kind, so helpful. I love the fact that they give you options when it comes to what procedures they can do based on your budget. They took care of my dog like he was their own. I would recommend them 10 times over.

Beatrice Baxter ☆ 5/5
Kimberly Garcia

I’m extremely disappointed with my experience at this clinic. The lack of communication and transparency especially regarding prescriptions, felt very shady and unprofessional. After my dog was diagnosed and prescribed a specific diet, I tried to get the necessary prescription information so I could actually purchase the food. I repeatedly called the clinic, only to be placed on hold multiple times and told the pharmacist was unavailable. I was assured I would receive a call back, but that never happened. Out of frustration, I contacted another veterinary clinic, TLC Veterinary Clinic, and they helped me immediately without any issues. The difference in professionalism and responsiveness was night and day. On top of that, the visit itself was extremely expensive. Considering the cost and the long wait time, I honestly believe I would have been better off going to an emergency vet for similar pricing, especially since I was ultimately told that might be my best option anyway, given they were about to close and didn’t even have what they had recommended available at the time. Because of this experience, I have completely transferred my pet’s care to TLC. They have been incredibly kind, efficient, and professional. The waiting times are short, the staff is responsive, and the doctors are knowledgeable and genuinely helpful. It’s everything I expected from a veterinary clinic but did not receive here. The doctor at this clinic may have been kind, but the overall system, especially the pharmacy side, is incredibly disorganized and unreliable. I would not recommend this clinic based on my experience.

Kimberly Garcia ☆ 1/5
ECTOR JOEL ACOSTA

I had a really bad experience with Eastwood Animal Clinic. I took my German Shepherd to Sammy Gibson last month and I was treated horribly. I paid over $500 and all this rude vet did was continue to try to run more and more tests on my dog. He knew from the get go that my dog had pyometra yet he continued to have his assistant come in to let us know they wanted to take additional x-rays and ultrasounds just to make sure. The bill kept rising higher and higher. This clinic runs too many tests on their patients just so they can rack up your pet's bill and make some extra cash. They will definitely take advantage of your situation so be careful. Sammy Gibson is extremely rude and has a God Complex. He wouldn't allow my relative or I to ask any questions about my dog's condition. He would put his hand up almost in our face and say "HOLD ON! LET ME FINISH!!" We were under so much pressure seeing our dog suffer and to our dismay he showed ZERO empathy or compassion. Paying $500+ to be scolded for trying to ask questions about our dog's illness is wrong man! We let him finish explaining our dog's diagnosis and then he immediately cut us off after a couple questions and let us know we could talk to the vet tech. It was a living nightmare at Eastwood Animal Clinic. To top it all off, they didn't even want to e-mail me the x-rays that I paid hundreds of dollars for and had me take pictures from my phone KNOWING that this was critical and my dogs condition could be fatal. My dog underwent emergency surgery with another vet the next day and they had to retake the x-rays as well. The x-ray angles were way off they said. Taking your dog to the vet should NOT be this scary. I was considering taking her for a follow-up but I literally got super stressed just remembering how badly my family and I were treated. I didn't want to have to go through that again and I would NEVER in a million years take another one of my animals to this money hungry veterinary practice! I put it into prayer and fortunately found a veterinary clinic that really made my family and my dog feel welcome and in good hands. To my surprise, they treated my family and my dog with the utmost kindness and compassion (something that Eastwood Animal Clinic lacks) and most importantly they answered all the questions we had. I just wish Eastwood Animal Clinic would stop sending me e-mail offers and advertisements and maybe send me an e-mail asking how my dog's doing?!?

ECTOR JOEL ACOSTA ☆ 1/5

Information about Eastwood Animal Clinic Inc

Address

Eastwood Animal Clinic Inc is located at 9509 Montana Ave, El Paso, TX 79925, United States

Phone

The phone number of Eastwood Animal Clinic Inc is +1 915-593-0713

Website

The website of Eastwood Animal Clinic Inc is: eastwoodanimalclinic.com

Business Hours

Monday: 07:30–18:00
Tuesday: 07:30–18:00
Wednesday: 07:30–18:00
Thursday: 07:30–18:00
Friday: 07:30–18:00
Saturday: 07:30–15:00
Sunday: 08:00–12:00

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