VCA Foxon Animal Hospital

Today was my first time there and I’m so happy to went there. My dog Nina is a 6 years Golden-doodle so I chose the Care-club program and I only paid 73.00 instead 362.00 . Dr. Schmidt is a excellent vet, she explained everything to me and she has a lots of patience. The receptionist Amanda was very nice and the vet assistant too. The place is clean and no bad odors. They have air purifier in the dog ‘ exam rooms .😃 I recommend this place !

"Lazy" care at best but I’d go so far as to say neglectful. After being "treated" 2x for pneumonia at VCA Foxon, my dog came down with it a 3rd time. Called them for an appointment and they told me that he needed to see a specialist but it was the weekend so I brought him to the ER. Doc at ER told me it keeps coming back because it wasn’t treated properly the first two times and he would have prescribed antibiotics for 6 weeks (vs the 2 weeks they gave him). At the new vet I switched him to they said the same thing. When I made a complaint to VCA they took no accountability and the medical director at VCA Foxon was extremely rude and condescending. Cared more about being right than the health of my dog. Told me she was "offended". I had been going there for 6 years before this and didn’t have a bad experience but clearly they don’t know how to treat pneumonia and resulted in my dog having to stay overnight in the ER and a $4k bill.

Nice vet hospital but their main concern is the cash in your bank account. Vets are only fairly knowledgeable . I've seen better and more professional ones in central vet hospital in Hamden ct. I wish I took my cat there from the get go. She may still be alive..im filled with guilt

They are so nice and they made sure that my car was comfy.

I’ve been going here to Dr Smidt with my shih zu Lyla. Lyla is a little hard to get used to because she’s very protective of me . The Dr. found that if they take her in another room where she can’t see me she is much better. The dr also gave me medicine to calm her when going there and to her groomers. They all have so much patience with her and I really appreciate that. I would recommend this 100%

Thank you to all the staff and doctors for always caring for my dog Rocco. Thank you. You guys Rock. Best friends for Life♥️

VCA in North Haven is a part of a large nationwide chain. It has the feel of a small local clinic because of the kind, light-hearted, personable staff, and the clean, comfortable waiting room and examination room accommodations. I also greatly appreciate their promptness and the low wait time. When you are at VCA, it doesn’t really register that this is a big chain until you get to some of the pricing (which can be a bit higher than you expect). They aren’t trying to sneak attack you with pricing so if you are worried about it- I would just call ahead and ask what some of their prices are. The people at the front are always open and pleasant to speak with. I have been using this location for 7 years now. The main Dr that we work with for our adult cat is Dr. Schmidt. She is highly knowledgeable in her field. What I appreciate about her most is that she takes the time to really listen to what is going on and never rushes your time together. She also works with an animal nutritionist which we have found very helpful. Other things of note: they offer at least 2 different health insurance options for pets. They carry what looks like the entire Hills prescriptions food line for cats and dogs. They have weekend hours and are also connected with a really great local ER for easy records and data transfer if needed.