Shore Haven Veterinary Hospital

Dr. Coins is amazing. He has a comforting and informative bedside manner and he is so good at communicating. He shows that he really cares about my dog and works with you to come up with the next steps. He is truly meant to be a vet. I am so glad to have found him for our dog. The front desk staff are also super nice and helpful.

I want to share my experiences over the years with Shore Haven. As a Ferret owner finding an exotic specialist is far and few. I have felt much more security knowing that Dr .F was close to home and that I could be a responsible ferret owner with the guidance being so accessible. Today I had to put my Ferret down as I do have to share that Dr . F had visited a couple options so that I could have some extra time with my sassy. What I do respect is after a few visits and a few check ups today was the decision that was made by the team that euthanasia would be the best option.. Dr. F has a gentle bedside manner . The young ladies at the front desk are always a highlight of my visit. their compassion and sensitivity in a time of grief helped me get through this visit. They were my support team today. also, every time I had walked in, they always wanted to see my ferret and give her lots of loving . . they also have been Ferret owners and knew how to console me today. I can confidently say I trust this team with my animals lives . they will always be my go to. A huge thank you to the team at shore haven , for always taking my concerns is serious as they can always getting me in quickly it’s just being them .

Everyone I met was really kind and patient and took their time to answer questions, make my pet comfortable and let me wait for test results which I appreciated because this probably delayed them from preparing the room for other patients/clients. I live in Hamden but drive out to this clinic because of how they treat me and my pets and I usually do not have to wait long for an appointment. I think I’ve seen a few different doctors and across the board they have all been very knowledgeable, reasonable with recommendations and patient with my dogs and cats. Thank you also to the vet techs and front desk as they are a compassionate team. Came in recently with feral Baby Nalga and her appointments went really smoothly considering. I do feel comfortable and trust the recommendations at this practice.

Respectfully, I had no problems with this hospital when I brought my cat for her vaccinations years ago. Not so long ago she got sick and trying to find solutions such as giving her medication and samples, it was super overpriced and not much was done. I found it suspicious when they took my cat into another room where we couldn’t see her. Days after this, I tried calling them to see any possible updates and they always said "The doctor’s busy". So because of that, that was my last time going here.

First time at this Office. I can't say more about the care and services provided for my dog Noodle. You feel like your pet is the only patient. Communication is excellent, every text and email is answered promptly. The online site is easy to access. The office procedures are reasonable, and their pharmacy is cheaper than Ped Meds, by far. I will be recommending them to all my Pet Parents. Dr Coins is very thorough, and explains all issues and the staff is friendly and very accommodating.

The staff is always pleasant and accommodating. They care about your pet and it shows. I love the way that the Tech comes in and goes over Morgans history, lets me know what she needs to have done, discusses the cost of anything that is over and above the normal and then lets me know what is or isn't necessary at this appointment in the event that finances my be a bit tight to have to pay for everything at once and then asks me if I have any questions or concerns that I would like to discuss with the Doctor. When the Doctor comes into the room, the tech that went over everything also comes into the room. Dr. Dammando is great with Morgan and he always takes the time to ask me if I have any concerns. If I said anything to the Tech he addresses it from the beginning. He actually listens to what I have to say. There is nothing phony about them. The day following the visit I actually got a call from Dr. Dammando telling me that everything was great with the blood work and that Morgan is really doing wonderfully. He said to call him if I had any questions or concerns and I would because I am very comfortable with everything there.

I have had animals my entire life and out of all the vets, this is the best one. It's bright and cheery and doesn't have that "vet" smell. Everyone is so amazing and kind!