Spring Hill Veterinary Clinic

I have been coming here with my cat Winnie ever since he was a kitten. This is my go-to place for yearly check ups as I have had great experiences with the clinic (got him neutered here for a better price than surrounding vets & also got him treated when he caught a stomach virus). Dr. Orsi is my fave - she is always so kind to both of us and makes sure both parties are truly cared for during the visit. I also have family and friends going here and they all love it. 10/10 would recommend!

This was my second experience with this clinic. The first visit went well. I had no issues with the staff, and they had no issues with my dog. Unfortunately, my second visit was very different. We came in for a rabies shot and a general checkup. The check-in went smoothly. but things changed when the assistant, John, took my dog to the back. My dog is anxious and needs patience, but John pulled him instead of guiding him calmly to the back. and when John brought my dog back, he was muzzled, and I was told he was aggressive and uncooperative--something I've never experienced with him at any vet nor the first visit. During the exam, my dog became nervous on the table, and John handled him roughly, pushing my dog into the back board of the table. speaking harshly instead of reassuring him. When I expressed that I was uncomfortable with John handling my dog, John became angry and defensive and took no accountability, which felt unprofessional and upsetting. The doctor even apologized for the terrible experience, and the rest of the staff was kind. Even during check out he refused to take accountability. I've never written a review before, but after my horrible experience with John, I had to. he should not be in veterinary if he has no compassion for animals.

We began going to Springhill 3 years ago. We have always been treated with kindness and compassion. This week our beloved 13+ year old lost her battle with Pancreatitis. The empathy shown by the entire staff helped us bear this tragedy. Drs Orsi and Goetz were exceptional as were Maria, Karen, John,Joe and especially Jeremy. I can’t thank them enough for being there with us through this journey! ❤️

I’ve had my dog at this vet since moving to the area abt 3 yrs ago. Up u til the last visit, I would say, I was pleased. My last visit, my dog wasn’t feeling well, no appetite, listless and tired , concerned with ears. They did get her in, talked my husband into running tests, that I do not feel were necessary for what probably was an ear infection and is what she was prone to. Prescribed medicine and when I called to see if they had cleaned her ears, while there, they said they didn’t have time. How long does it take to clean 2 ears? I don’t feel comfortable bringing my animal there any longer, when it feels more like the money is more important. 🙁

We are so very grateful our family found springhill vet! They are family owned and truly care about your pets!! We had a scary thing happen with a new pup and they were so patient with us, kind, caring and really turned things around! Their care is outstanding! But it’s the family aspect of the group that we love! Very special place and our dogs love going!

I've been a client here for about 15 years. They have always treated me and my animals like family. They are family owned and the care they provide is wonderful. I always recommend Spring Hill Vet Clinic!!

Spring Hill is a wonderful clinic! From the doctors to the receptionists and everyone in between, the whole team is professional, caring, and dedicated. You can truly see how much they care about both pets and their owners. I always feel confident when Remy is there, knowing he is good hands.