Arlington Heights Veterinary Hospital - South

The veterinarian dismissed our concerns, spoke only to one of two family members present, and actually said "I didn't understand a word you said," instead of "I'm sorry , could you repeat that? I had my stethoscope in." She didn't counsel us on potential effects of sedation. Arlington Heights in general simply won't understand that their chill protocol is worse than useless for our dog.I'm accustomed to a pretty low standard of medical care for myself, but i expect more from a veterinarian than what my wife, my dog, and I got from this callous heel. Just abysmal.

I had given them a 4 star on previous visits but after I had to go thru with putting my Runt to sleep yesterday I def give them a 5 star rating. I'm not going to differ over prices when it comes to my fur babies i have the choice to spend or not for them to get them well or make them comfortable and at peace when I have to. Yes vets are expensive but when it comes to loving your animal or human family members that's what it takes . I was so sad yesterday and they was all so very kind to us while we said goodbye to our Runt ... thank you for that ... 🌹 you have no idea what that means to me at a time I was just broken ...

Very unsatisfied with our experience at Arlington vet. Would highly recommend trying elsewhere, for your pet’s sake and your’s. They haven’t always been a below average vet, like this place literally saved my dogs life when he was a pup so i was as loyal of a customer as a business could possibly get. Although I’m still very grateful for what they did for my family, there’s been a huge shift that started when the guy running the place retired and his children took over everything. It’s not the same, at all. We’ve been trying for almost 2 years now to get rid of an ear infection but we can’t because we are given such a small number of antibiotics so the infection begins to clear up but we run out. So they tell us to make another appointment… this has happened at least 4 or 5 times! It’s obvious what they are doing here, 2 years and thousands of dollars later we’ve realized it’s way too good of money for them to give us the amount of antibiotics we actually need the first time. This place is trash compared to how it used to be!

I will not be able to put into words how much I appreciate Arlington vet. They were so awesome with my cat and I today. They helped me with a realistic weight loss plan for my cat, treated an eye issue, shots etc. They were also very thorough. Above all else they were kind and they cared, and that means the world.

They may be a little pricy, but they helped my fur baby treat his allergies. He was patchy-skinned and overweight but they've really made him feel better with the allergy medicine they recommended and an intense ear cleaning! Thanks guys. (Grey boy in photo)

Very friendly caring staff, they all listened to me and we're obviously so caring in the treatment of my doggo. No hard sells or pressure to join any programs, just solid pet care!

Hands down, Dr. Anna is the best thing since sliced bread. My 11 year old Basenji, Archie, had not been able to walk more than a few steps for almost a week. It was to the point where I had to carry him to potty each and every time. We were lead in a few different directions until Dr. Anna got her hands on him. From the initial few seconds of talking to her, we felt something different. She genuinely cared. She sat in the floor with Arch man and rubbed his back. She got him on a proper regiment and 3 days later, he jogged for the first time in months. A month later and he is better than he was 4 years ago. I can't sing her praises enough. Thank you Arlington Heights and most especially Dr. Anna.