Furry Friends Veterinary Hospital

Since moving away from Bloomington, we realized how lucky we were to have called Furry Friends our dog's vet for the past ~6 years. Our new vet search hasn't been going well because we keep saying "well Dr. Cody would have done this or said that." We didn't know how good we had it until it was gone! Shame on us for waiting so long to write a review! Even with a reactive dog, we never had a bad interaction with any of the staff. Everyone we worked with was attentive, informed, accommodating, and never made us feel nervous or unsafe. Our dog didn't ~like~ vet visits, but he sure enjoyed the PB on a stick that was in his notes as a preferred bribe! The whole office seems to have a genuine love for animals and an interest in the wellbeing of Bloomington's pets. Dr. Cody is incredibly communicative and hands-on. He always did his best to lay out all of possible diagnoses/testing/treatment options so that we could make the most informed decisions about our dog's care. We never felt that we were pressured to make any specific decisions and were always given the space (and patience) to ask as many questions as we needed to. The "no dumb questions" rule seems to apply here!!! Ultimately, we are grateful that our dog got ~6 years of incredible care from the whole team at Furry Friends. We couldn't recommend this place more!

Our Rico has been having some health issues lately - we were able to come for a "second opinion" about his Cushings disease. They were SO much more understanding than our previous vet and truly seem like they care for our fur babies. They did additional tests, were able to adjust his medication, and explained things so much more in depth than our previous vet. I am absolutely overjoyed that Dr. Rachel and the team at Furry Friends will be in charge of Rico's care going forward - he's in such good hands here.

Have been going here for a while. I like that you can have quick curb side appointments if it's a quick visit. The staff are always polite and friendly. I also appreciate how they make it so quick and easy to share your pet records with trainers, pet resorts, and pet daycare. My dogs got into a bunch of food they weren't supposed to, and after calling them panicked, they had me bring the dogs asap. Even though the dogs were probably fine, they still took care of the dogs and sent them home with clean stomachs.

Furry Friends has helped me in so many ways with all of my high-maintenance cats. I appreciate their last-minute emergency help as well! Both vets have been super kind to my kids. It is worth getting on their waiting list to be a patient! I'm lucky to have found them after moving here.

We take our kitty here. Very friendly folks, excellent vets. BUT, if you need prescription food here's the deal. They take forever to bring you your cans/dry food (lots of computer clicking and staring at screens, going back, coming out, going back again). They charge premium prices. If you ask for the prescription so you can order it from someone else, they'll give it to you BUT 1) It takes at least 24 hours, they won't scan and email/text it, you have to physically go back for it AND (this is my fave) they CHARGE YOU $10.00 for the privilege of giving you your prescription. It honestly feels like they're trying to gouge more money out of you every chance they get, which befuddles me because they are good at what they do and should not have to nickle and dime their customers. So, again, good vets, bad service on prescriptions, you are now informed! UPDATE - Added a star. Update: Their customer service manager reached out to me to apologize. She was very polite and considerate, and clearly wished to work to find a better outcome. She said I'd had a trainee help and said she'd improve the training. She said they can connect me with online delivery directly from the cat food company, which she did. I used it. They are more expensive than other online vendors. I may wind up paying the $10 for the paper script so I can go to other vendors.

I could not be happier with the quality of care, Dr. Kelly's professionalism and caring nature, and the overall experience we had with the staff and facility. Dr. Kelly was patient and listened to our concerns, and diagnosed both of our animals accordingly. She did not try to push expensive medications on us, and instead explained options as to what we could purchase and where. The rest of the staff was friendly and welcoming and we could not have asked for a better experience. Highly recommended to give your furry friends quality veterinary care.

I just took my two puppies here after not being able to find a vet who would accept new patients or even had an opening before next year. From the moment I arrived, I felt like this was a place that I wish I had taken my previous dog. Everyone was very friendly and loved on my girls. This helped my puppies relax and they were so calm after they realized that there was nothing to be anxious about. I had a bunch of questions for the vet and all were answered. She treated them like they were the most important dogs she's ever met. I really appreciated that she allowed them to be puppies and wasn't mad that they didn't exactly sit still. I'm very glad that I found this place and that my dogs will have a proper place to get check ups, etc. I also appreciate that the vet was willing to see both of them at the same time and I didn't have to make 2 appointments. Thank you!