SW Animal Hospital

Dr. Burgess saved my bunny Walden's life. When I called, I was told to come in immediately. I'm so thankful that SW Animal Hospital takes emergencies seriously, and he had surgery right away. Without immediate surgery, Walden would have died from his blockage. He had a rough recovery, couldn't tolerate his antibiotics, and didn't eat on his own for 3 weeks. Dr. Burgess saw him twice more, adjusted his medicines and put him on an appetite stimulant to help get him eating again. The staff is wonderful and caring, and Dr. Burgess is a very rabbit savvy, skilled surgeon. Walden is healthy and happy again.

Southwest Animal Hospital it one of the best vets I have ever had the pleasure of working with. When my baby boy, Edgar, got sick they were there for me. Dr. Burgess was extremely helpful with doing everything he could for Edgar. The team was so kind and thoughtful as well. Edgar wasn’t doing well and we decided to put him down. Dr. Burgess was very honest and I appreciate that. I couldn’t go in to see Edgar off but I knew that he wouldn’t be alone because the team was incredibly caring and I knew they would be there for him. If I ever get another exotic animal I will gladly take them here because I trust this team so much. Another thank you to the Southwest Animal Hospital for taking care of my boy as well as taking care of me

My little hedgehog son sees Dr. Burgess and we could not be more satisfied with the service and information he provides at each visit. He is professional, informative, attentive to details, friendly, yet realistic. I appreciate that he takes the time to really assess a patient - he doesn’t make you feel like a number. He and his staff make you and your animal family member feel seen and valued.

Dr. Burgess has very thorough knowledge and an equally impressive staff. I can trust what I pay for is truly needed and compared to past care my exotics have gotten from other places, SW. Animal Hospital is one of the best in the Portland-Meteo area.

The most recent time I received exceptional service was with choosing this better Veterinary clinic for our lizard, Sesshomaru. The vet experience we had before was traumatic because the previous vet charged us over $400.00 and gave us little information on his wound. His condition got worse after their vague instructions on care, expensive fees and overall negitive aura. When we found this Veterinary clinic, the initial experience was complete. Sesshomarus mouth healed and we were given vet papers with detailed instructions and all the supplies we needed for less than half the price of the other clinic. Thanks to the whole team!

When I first got my bunny 10 years ago, this vet hospital was recommended so I went for all his checkups and even neutering! I only really took him when he really needed to go so it wasn’t often. Each experience was pleasant and staff on the phone and counter were ALWAYS friendly. In January 2025, I had to take my bunny in because he was showing signs of illness. Unfortunately, after a fast 2 weeks of medicine and hoping, my bunny was so sick that I called SW Animal Hospital and they allowed me to bring him in that day. Because of all his symptoms, I had to make the extremely hard decision to euthanize. Dr. Ramsell and Dr. Cropslei (I’m sorry if I misspelled) both had worked on him during this time and both were there providing information and doing everything they could to help. When the difficult decision came, both approached it with such compassion and care. They were present during the whole process and of course stayed when I had to leave the room. I knew my baby was in good hands. I honestly don’t think I could have held it together as much as I did during without these two and the amazing people there that day. In the aftermath, I received lovely cards that just showed how much these people care and it brought great comfort. I highly recommend coming here and working with either one.

Southwest animal hospital and NW Exotic Pet Vet is an amazing clinic!! If your exotic pet or pets need loving care and experienced doctor's then this is your place to come. They do not see cats or dogs or birds. They are both VERY busy so have patience with the staff and doctors.