Banfield Pet Hospital

Banfield Pet Hospital... they take advantage of Hispanic people who do not speak English. They are charging me a monthly fee of $67.87, even though my dog, Cuffi, was euthanized on December 19, 2025. This happened because of their negligence; during her blood tests and physical exams, they repeatedly stated that Cuffi's health appeared Normal in the following areas: ears, urinary/reproductive tract, general neurological function, lungs, rectum/perineum, abdomen, and musculoskeletal system. My Cufi was not ok, and on Nov 7 2025 me and my wife specifically pointed out that Cuffi was acting differently... yet they failed to provide a diagnosis, insisting instead that she was "just fine" and "completely normal." And three weeks later she was gone. And now, every single month, they continue to charge me for an "Optimum Wellness Plan Agreement." They know full well that Cuffi is no longer with us... yet they are interested only in the money and refuse to terminate the contract. They refuse to accept responsibility for failing to realize that Cuffi was already suffering from terminal cancer—cancer that had already metastasized to her lungs. My dog ​​is gone, and I have also lost a great deal of money to Banfield Pet Hospital.

Very caring staff! Would highly recommend the Park Meadows Banfield! I very much appreciate all they have done for my Great Pyrenees!

Update 6/2022: I was very pleased this visit. I received more communication. The front desk was so friendly and courteous to everyone while I was there. Calls before procedures and more detailed explanations. If you have two dogs list the services that you want for each dog. They do not look at due dates for your dog's plan. If that happens you'll have to make another appointment for the service they did not confirm with you plus you'll have two make separate appointments for each dog which is inconvenient. I was able to pay for my dogs wellness plan at this location which is cool. I just found that out today that's going to save me o much gas. Also the receptionist was nice and not rude which was refreshing. Until next time. I'll update once my dogs have an appointment at this location.

Staff was helpful, they made sure our pet was well taken care of.

I am traveling abroad and I called different Banfield and I AM HAPPY to connect with the Dr Del Molino. He has a lot of knowledge for the health certificate and the vaccination record request by the airline. The service at the this place is great, starting for gentleman at the from desk (I wish I remember his name). Thanks for your help in all this process 🫶

I highly recommend this location great staff and Kayla is an amazing person. I have been coming here for years with my 3 dogs I've had and always have a great experience!!!

This is the only Banfield location that has cancelled on me multiple times when there's a scheduling issue on their end. I am understanding that maybe the online booking service may not be perfect, but when I book appointments a week out I should not be getting a call morning of that they double booked and it's my problem to deal with. It shows that the care of my dog is NOT in their best interest. I have moved on to a different clinic at this point, but if you are someone who value's their pet and their time, don't waste it at this location. The location on 35th street is much more accommodating and has even taken me as a walk in - highly recommend going to that location!