Aurora Hills Animal Hospital
Address in Aurora offers a compassionate approach to veterinary care, with a team known for their personalized attention. Clients appreciate the clinic’s dedication to understanding each pet’s unique needs, ensuring a thoughtful and thorough experience. The staff’s professionalism and warmth create a welcoming environment for both animals and their owners.
While service quality may vary, the clinic’s commitment to diagnostic accuracy and transparent communication stands out. Scheduling flexibility and follow-through are areas that could benefit from improvement, but the overall care reflects a genuine concern for animal well-being.
Features and services of Aurora Hills Animal Hospital
- Identifies as women-owned
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Gender-neutral toilets
- Toilet
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Appointments recommended
- On-site parking
Aurora Hills Animal Hospital is in position 20 out of 30 in Cat Veterinarians in Aurora
Customer Reviews
Aurora Hills Animal Hospital has a rating of 4.1 out of 5 based on over 327 reviews on Google
I was 15 minutes late at 2 so they weren't able to see me at all that day. It was the last day I could take my adopted kitten for free. So the review is mostly my fault. I don't have enough data either way to give them a good review. The receptionist was kind and courteous. She's a 5 Star employee no matter what else happened.
If you have a dog and you love him very much, never think about taking him to this clinic, they are very unprofessional, they give you bad diagnoses, they return your dog worse than when you took him causing their death, and they only take a lot of money from you. I took my dog for a walk and they returned it to me, they gave me a medicine for something that my dog never had, supposedly my dog had X-rays, blood samples and everything was fine, the next day I had to take my dog to another emergency hospital because he was very serious because he had his urinary tract obstructed by a stone and his bladder burst, he never had anything that was supposedly diagnosed, we took him too late for trusting these supposed doctors!!!! And my dog unfortunately died!!! They only steal your money if you love your pet never bring them here
We were referred to Aurora Hills and Dr. Reilly by the Denver Dumb Friends referral program, and couldn't be happier. Dr. Reilly knew right away the 1st time we took Buddy in that we had a "special" dog. He was transferred here from New Mexico where he likely was used as a bait dog & for target practice 😢 Dr Reilly explained New Mexico reservation dogs and what happens to them there 😟 He is a very anxious & scared boy, especially if you get him out of the house & out of his routine. His anxiety escalates on the drive so he's a barking mess by the time we get there. But Dr Reilly and her staff are SO patient and still call him SWEET when we leave😂 They take the time and really show how much they care about your family pets. It's always a joy to call and have Mary answer the phone - her greetings ALWAYS makes me smile! 😍😄 Thank you all for the wonderful work you do & care you provide ❤ Service could never be better! Dr. Reilly is so attentive and her staff is amazing! Thank you Brandon for being so cool with Buddy's snap when you reached for his paw. He's still apologetic & remorseful 😓 He wants you & Dr. Reilly to know he's really a good boy, just comes from a hard past - and loves you all. Earlier feedback when asked what AHAH can do better.....Nothing ever! They are all the greatest! Buddy appreciates the care, and understanding of his needs, just like Paul and I do!
If I could give negative stars, I would. The appointment was made because he wouldn't eat and was lethargic. Prior to taking our 13 yr old cat in, who we adopted 2 yrs ago, we faxed all his medical records, including notes on his lack of muscle in his back legs and that he has no teeth, he also was diagnosed with renal disease prior to our adoption. The vet was dry,callous,and didn't listen to our concerns. Automatically started pushing high price blood tests as if she is a used car salesman, one test was 800$. Basically scolded us for letting him eat our kittens food, which is smaller and he can chew it. We proceeded to ask for any recommendations on other vet prescribed food he can eat. He was treated for an infection on his chin and given antibiotics. Not reading his files or listening to my wife and I about his inability to chew, we were given tablets. Not being able to get the medication into his system I called and asked for advice and then they tell me it can be in a liquid form. Almost two weeks later, no calls on his status. Do NOT take your pet here! They will not treat them with kindness or love.
The staff is very friendly and supportive. Mary is upbeat and welcoming. Technicians are genuinely concerned about your furry baby. Doctor very proactive in your pet's care.
Took my 9 week old kitten in yesterday! Staff was great and Dr. Davies was awesome. They treated us really well! Ruby is the cutest staff member! We love Dr. Davies!!!
Our dog was a patient for several years, during a blood test the vet advised us that he may have Cushings. So for several, several, months, we have paid a large amount of money for our dogs testing He does have Cushings, so the vet wanted to see him every two weeks, to make sure his disease is under control. and we paid and paid. Then comes the time for a test and I did not have all the money, I asked to pay half and the remaining balance on the first, because, we are on a limited income. which would have been over $700. i was told no, Receptionist told me that I should look around for a free clinic or one with lower fees. I did just that found a Vet clinic that is a lot less for my Dogs treatments. I need to say that our dog has difficulty getting into our car, as his back legs are not good. I planned on continuing to use Aurora hills, for our dog Lubrella shot, but after a incident regarding my dogs medicine, that he cannot miss, makes me rethink it all. I was told that I had to have a "consult" with the vet inorder to get his medicine, the charge was $92.00, as the Dr. would not sign off on another vets notes. but they could put it under the wellness plan we have as a medical consult. in the meantime I had made calls to the other vet. Guess what, got my dogs med loaded into the Chewy Portal. Now the Aurora vet calls my husband. A two minute (maybe) call for him to tell her we have it taken care of. This evening I received a invoice for $92, that will be paid by Snout. Honestly, it is up to you to take your pet here. But be careful because the charges add up quickly, been calling the vet clinic that did the testing to get his med to Chewy, as it would save us $100. I said
Information about Aurora Hills Animal Hospital
Address
Aurora Hills Animal Hospital is located at 15001 E Mississippi Ave Unit B, Aurora, CO 80012, United States
Phone
The phone number of Aurora Hills Animal Hospital is +1 303-360-0760
Website
The website of Aurora Hills Animal Hospital is: aurorahillsanimalhospital.com
Business Hours
Monday: 08:00–17:30
Tuesday: 08:00–19:00
Wednesday: 08:00–17:30
Thursday: 08:00–19:00
Friday: Closed
Saturday: Closed
Sunday: Closed
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