Animal Emergency Center

I had a great experience, yes it was a little more than I think, but they are providing a emergency service. My dog Hazel was treated so well and the others dogs I saw getting treated seemed to be treated well too. My dog was not doing so well and after treatment and care, she became recognizable again instantly. I'm happy I took her there. I appreciate the staff early this morning on the 14th of May. I was able to get shots, xrays, blood test, fecal inspection within 3 hours without an appointment at 230am.

Yoshi (Shiba Inu dog) was seen quickly for a busy night. The Animal Emergency Center worked closely with Animal Poison Control to establish a treatment plan and were patient with us parents to calm us and get Yoshi under medical care quickly. Everyone we dealt with that night were professional and caring. I loved that Dr. Crist was the one that called me in the morning after having Yoshi stay the night for treatment. Thank everyone who worked that night. I was one scared momma. What I appreciated most is how the vet worked with the Animal Poison Center to come up with a treatment plan that got Yoshi back to himself and that the treatment was explained to me.

I want to thank Animal Emergency Center of Yorktown. I knew that Duncan's time was coming soon and that I would have to say goodbye to my best friend of over 15 years. His health was declining and I had already contacted a service for a consultation regarding end of life care. He unfortunately took a severe turn for the worse and I was absolutely panicked. It was very early in the morning, around 4 AM or so. I contacted Animal Emergency Center as they were the only place open at the time. They were very calming on the phone and let me know that I could bring him in. When I arrived, they brought out a gurney to help bring him inside as he was not mobile. They fully explained the process and what would be happening throughout. I had as much time as I needed to say goodbye, both before the process and after. The staff was extremely supportive, accommodating, and sensitive to the gravity of the situation. They made me feel as comfortable emotionally as I could be in such a horrible situation. I was able to say goodbye to my friend and be with him to the end. Thank you so much for lessening, even a bit, the difficulty of the whole experience and bringing comfort to him at the end. Based on my experience with this place, I would feel more than comfortable bringing my pets in the terrible case that there is an emergency.

They went above and beyond to help keep my baby alive and return him to thriving. They did their absolute best to keep it affordable while still giving my critical kitty the absolute best care. They worked with us as much as they could and even did a hail mary surgery overnight to give him his best fighting chance. Tiger has now been home 3 day thriving. Enjoying his life!!! All the catnip and cuddles. My baby went from cpr to thriving because this team wouldn't give up and fought to find the answers for his best recovery. They seriously do and did everything they can to give him his second chance. They love animals like we claim them as children. Unfortunately I'm horrible with names on a good day and after a week of being in survival mode I just can't name them all. Every staff member I encountered was absolutely amazing and you can tell they honestly care and want to help. What I appreciated most is their kindness, compassion, knowledge and empathy

From front staff to vet staff in the back, Stella was treated kindly. I unfortunately do not know all the names but the two women up front at 530pm 11/13/25, the vet techs, and Dr.Greene for their overwhelming patience and kindness. They treated us with lack of breed discrimination. My GSD is *Not* a stereotype fear aggressive backyardbred nutcase. I have had poor experiences in the past with **a different office** staff preemptively wanting to bind her muzzle (i have a properly fitted muzzle that she is used to just in case it ever is needed as a precaution) and sedate her. Here, she was treated with patience and kindness, no breed discrimination on a dog showing no signs of fear reactivity. No fearful staff, just a nice calm, no extra fuss clean treatment.

Yall treated us with so much care and kindness during a horrible time and we really appreciate it. I think the receptionist was the same one from our previous visit too, she was very easy to talk to both times and extremely sweet, also very funny and it helped a lot during an otherwise very sad and stressful day. There was also a tech who came in to explain the sub-q injections who showed so much love to my baby Q-Tip by wrapping him up snug one last time 🩷🥲 Plus the amazing tech who helped with getting his little paw imprints. Thank you to everyone involved from the bottom of my heart! What I appreciated most was the kindness and empathy showed for our situation, and the professional manner in which everything was explained and carried out.

Staff was friendly and approachable. The care of my pet was excellent. The vets explained things well and did a great job treating my pet for his Lower Urinary Tract Infection. They all were wonderful. Empathy and communication were the best.