Animal Medical Service

Magnificent setting and people. Daphne loves the folks, and even shows far less anxiety than at other places. I love the craftsman architecture and inside trim/detail. These folks saved Daphne's life, and she is now 15 years young. Great animal healhcare provided here!

The staff at Animal Medical Clinic are welcoming, caring and truly have a passion for the animals and clients. We are new to this clinic and they make us feel comfortable and handle my puppy with great care.

What a horrible experience. Lady who answered the phone had a bit of an attitude from the moment I called, told me to slow down when I was asking about why I got 4 different appointment prices. Of course I was frustrated when being told 4 different things. Said I wasn’t an established patient when they can just look up my phone number and address and had been there just a month prior. An appointment that was estimated to be $25 dollars ended up being $160+. They did fix the issue and took off the new patient fee, which helped. Cat went in for sanitary shave and was emailed that it was 25 ( could be more if sedated and matting condition, makes sense) and he ended up needing a rabies shot which was completely understandable. But then was told differently on the phone it would be 35 for sedation and shave, my cat was not sedated so I don’t know what the deal with that was. 45 for rabies shot, ended up totaling 160+ somehow. Overall, never going there again and that chick needs to check her attitude who answered the phone. Said she worked there for 30 something years, well you would think that you would be more organized then and actually tell people the right information and expect people to be confused when 4 different estimations and totals are given.

The vet and the others in this office are very kind. They were gentle and caring with my girl. They made sure she was healthy and gave her shots for the UTI. I am sure they will be just as caring every time we take one of our babies there.

I’ve been with this clinic for nearly 20 years and they have helped me in many cases to keep my pets happy and healthy. They will rush to help you and your pets in an emergency, and take your concerns over health issues seriously. The Dr is fair and diligent and will do whatever he can to improve your pets health. The techs and staff are all very knowledgeable and kind.

We switched here a couple years ago and have been very happy with all the care we have received. It's never been rushed. Very wonderful and knowledgeable staff! I love that the doctors take time to answer your questions and assess your pets.

Eli, my ESA companion, had a run-in with a porcupine. Unfortunately, at the time we had to remove most of the quills ourselves. But I took him in to the AMS, Animal Medical Service, because he exhibited a limp in his front right paw. I get here and they said that WAGs to riches would pick up the bill if I agreed to have him neutered. I told them I can pay for the surgery starting next month since I'm on disability. But they kept insisting that WAGs to Riches will pick up the bill if I neuter him. I reluctantly agreed. I drop him off at 9AM the day of the surgery. I come back around 11AM and they said he hasn't gone into surgery yet and that he will be rdy between 4 and 5PM. I had a panic attack all that day. I didn't want to say anything because I was afraid that they would do something to him. He's still showing signs of limping after a week of his surgery. They said they took out 8 quills and nothing more. I had scheduled him another appointment for today, the 15th, cause he started rubbing his eye to the point it's swollen shut. Unfortunately it's the same side as the leg that went under surgery. So I thought because I didn't keep a constant eye on him, he had rub some of the infection into his eye. I'm on the medicine to give him like white on rice but there's still evidence of an infection and swelling. I figured they both be receding by now, not increasing their presence. They said at the 2nd appointment that "there is nothing they can do and that they are not a payment plan clinic." I was livid, angry, hurt, all of the above when I saw what they said. I just got up and left. Oh, they didn't even schedule a follow up appointment for the surgery. Also, my wife said the stitching was horrendous and that an intern with no training had done it and that we need to find another vet. I didn't notice until after the fact and she's absolutely right, again.