Arcadia Veterinary Hospital

I started taking my dog JAX to Dr KAYLOR and receptionist Susan and the techs several years ago when I brought my dog back to Winston Salem and absolutely love the care that I received there and continued for years until my dog passed away from cancer. Such warmth,compassion and intelligence from the veterinarian and I adored receptionist Susan, she is so funny-the staff And the techs were always top notch. I miss my JAX terribly and the staff at Arcadia Vet Clinic . They sent me some nice flower seeds when my dog passed away and I planted them and they are blooming little purple and yellow flowers at this time. Anyway, I highly recommend the office.

I have taken my dogs here for many years, but if I had a new pet, I would look for a different vet. For routine visits with healthy dogs, they are fine — the staff is sweet, though check-in can be hectic. But I've consistently left sick visits feeling their diagnoses were off, and that concern has grown as my dogs have aged. (They misdiagnosed what turned out to be vestibular disease, for example.) My older dog has struggled with arthritis and I discovered that she reacts really well to a particular steroid injection that's given once a month. (I'll note that it was a friend, not the vet that suggested this particular medicine.) I called a few days ago and was told to come in this morning for them to give her the shot. After waiting for over an hour, a staff member (not the vet) informed me she couldn't have the shot because it had only been 28 days — and that they require 30 days between shots. When I asked for an exception - my dog is 15 years old and we'll be going out of town and unable to bring her right at 30 days, she said no exceptions. I got home and looked it up — the drug manufacturer's own guidelines recommend say every 28 days, not 30. You want a vet that you can trust, and I don't 'feel like you can really trust them for anything beyond routine appointments.

Saying goodbye to my sweet Pricilla was heartbreaking, but the team at Arcadia Veterinary Hospital made it peaceful and full of love. Kaydance was waiting outside for us and showed such compassion from start to finish. They allowed my whole family to be in the room, treated Pricilla with dignity, and gave us all the time we needed. We will continue using Arcadia for our other dog and my daughter’s two dogs because they’ve always been amazing with all of them. I’m forever grateful for their kindness and the gentle way they helped Pricilla cross the rainbow bridge.

Staff is ok but the prices are outrageous in my opinion plus the building is super old and the waiting room is super tiny. With all that money they make on the services you'd think they would expand. Nope. I wouldn't recommend.

My sweet Loki didn't make it first off but if your fur baby has cancer PLEASE READ. They at least tried when no one else would. If I would have known of this place and Dr Weaver a few months ago I feel he would have not passed away yesterday. Everyone else was giving him antibiotics, cut it out, nothing we can do let him go home and die. Not saying they can work miracles, which was what I was asking them for. They at least have some type of plan when it comes to cancer. Hopefully this helps someone reading this and they can save their fur baby. An not have to go through the pain of losing the fur baby you love bc of the hoops an wasting of time for a money grab like other vets did us that ultimately cost him his life. Its worth a visit in my opinion. RIP loki you are already missed

Great care for all of my animals. They are wonderful. We have seen all three Vets and have no issues. They care about your pet. We have used the office for over 20 years

They were quick, polite, clean facility. Very fair prices. They have seen several of my dogs.