Amclare Veterinary Hospital

Horrible manners by assistant named Karen. We asked her for a courtesy call from the doctor and she said for the reason you are calling the doctor will not call you or give you an appointment. I was 20 plus years patient ( he had 3 of my pets). We needed to discuss the issue with the doctor because she couldn’t comprehend what we were asking her. She is very stubborn, unprofessional and in my case no knowledge base to discuss the issue I presented to her. Shameful that they will treat customers like that.

We were loyal clients for over 24 years and truly believed the veterinarian cared about our pets as much as we did. Unfortunately, that trust ended when our dog was bitten by a bee and his face began swelling rapidly. We live just two minutes from the office and rushed over, but were refused care and told to go to the emergency vet instead — even warned to "hurry because his airways could be closing." It was disappointing to say the least that after so many years, compassion seemed to take a back seat to convenience and profit. If you’re looking for consistent care and a practice that can handle urgent situations, consider finding an office with more than one vet that doesn’t overbook. For those clients that have posted positive reviews, I hope your pet never has a life threatening emergency like our dog did, because he will not help you even if minutes matter!!

Dr. Olson and his staff are phenomenal. Each of them has a love for animals that engenders trust in their care of your fur family. Dr. Olson spends time explaining every recommendation and symptom and explains all treatment options and answers all of my numerous questions. He calls us personally to discuss test results. His staff call back when they say they will, call to check on our pets after we bring them in for an issue and wait on all customers in a pleasant and sensitive manner. Fees are explained before and after procedures and for regular visits. They are willing to work with us to help us save money on prescriptions and give practical advice to help people on a budget. We have been patients for 11 years and have trusted 3 dogs and 4 cats to their care. I am willing to answer questions about the practice and will answer based on our experience. This review is unsolicited. UPDATE all of this is still true except now it's been 18 years that we've been trusting our furbabies to Dr Olson and Amclare and 5 dogs and now 6 cats because my son brings his furbabies there.

We love bringing our pets to Amclare. Dr. Olson is very knowledgeable and always takes the time to explain things to us in a way that is easy to understand. The entire staff is really friendly and helpful, and I am glad to have a vet we can trust so much to help take care of our fur family. The prices are very reasonable, and I would without a doubt recommend Amclare to everyone!

I was in with my cat as a new patient, waited for 25 minutes for my cats appointment slot. The office was very busy and somehow doesn't mange traffic flow and appointment times very well . There's only 2 exam rooms in a pretty small office, so more than a few pets at a time can apparently make pet exams stack up. The Staff Did acknowledge that I was waiting and my cat would be seen shortly. My cat was stressed out by the car ride to the vets office and the whole experience similar to other peoples pets. I got to a point where my patience with the whole situation wore out, So I got up and left. I told the Nice lady at the desk Id go somewhere else. Not very impressive for a first visit . Id give a one star rating if it weren't for the fact that the staff did acknowledge that I was waiting and would be seen. The staff could do a much better job of managing appointment times and the flow of pets that need to be seen. Back to looking for another vets office, thankfully the cat just needs her shots updated

Dr Olson is the BEST! Love all the staff too!

Dr Olson and his entire staff are amazing. I've been going to Dr Olson for 30 years and he's the best. I trust him and they are very reasonably priced. Highly recommend Amclare Veterinary