Banfield Pet Hospital

Banfield has been my baby's vet for years now and at this point they have been getting better at calling calling you back and calling you to retrieve your animals. Dr Fernandez is the best vet at Banfield in my opinion, she treats my boys like their members of the family and not just patience, she takes her time to explain and goes over everything with you step by step. If your pet needs specific medications or food but you can't afford them she'll go over different options, which I appreciate because I never feel like she's trying to sell me something.

From the time I came in the staff was cheerful accommodating to all my questions. I brought my kitten for a checkup and was so impressed that I made another one for my German shepherd. The care they gave my dog was above excellent. Dr.Wu was very kind and informative. The treatment is working and he is doing so much better. Thank you 😊

I went in for my pet's diarrhea. And they just gave us probiotics and nausea medication. The issue was not resolved and address, we just had more questions when we left. We never even got to see the vet for the clinic visit. I called them back and asked them how come a fecal test was not taken, and they told me it was because i declined it. The receptionist who checked me in never even mentioned the fecal test. His condition just worstened and we ended up taking him to another clinic 2 days later because the diarrhea got really bad and our pet was suffering. We did not feel confident going back to Banfield because they did not convey to us that they know what they are doing over there. Everybody was nice but our concerns were not addressed. Our pet was with them for 3 to 4 hours, and he pooped 3x there... 3rd time with blood. And they did not even push for the fecal test when they saw it themselves and cleaned the dog. Discouraging.

Banfield Pet Hospital is a premier health care facility for pets. Their staff are friendly, courteous, and empathetic to your pet's needs. Whether it be simple vaccination or like in one of my situations where our dog "Blue" escaped from our property. And was hit by a car, paralysing him from mid body down. We took Blue to the City of Industry facility where the Veteranarian ran some tests and took an X-ray of him. And told us that he had a 60/40 chance that he would regain movement. And sent us home with anti-inflammatory and pain killer Rx. Honesty and optimism are great qualities in prognosis. Blue is walking again on all fours and Banfield Pet Hospital was a huge part of that happening. Our new pup Annvil also is a patient of theirs. Thank you

The office itself is not the issue, it was their wellness plan. The plan is a complete rip off, says it saves you money but it does not. One of the worst decisions I made was signing up for that plan. Although the staff is good, this left a sour note and ill be taking my pets elsewhere.

I took my dog in for her routine checkup. She is never nervous about seeing her Dr. nor the staff. Added an ear cleaning as she won't let me do it. No issues with the great staff here!

The staff and the veterinarian was very kind and helpful. Dr Silverman did my cat’s surgery for neutering and did an awesome job! Thank you to everyone at this location for taking care of my little fur baby! 🥰