Animal Intermediate Care

📍 Cat veterinarians in Webster

Animal Intermediate Care

8.8

Animal Intermediate Care in Webster stands out as a compassionate and highly responsive veterinary facility, particularly excelling in emergency and specialized care. Their team demonstrates exceptional dedication, offering thorough diagnostics, such as ultrasounds, and clear explanations—even in difficult circumstances. The clinic prioritizes personalized attention, ensuring both pets and owners feel supported during stressful moments.

With a welcoming and professional atmosphere, the staff combines expertise with genuine empathy, handling urgent cases efficiently while maintaining dignity in end-of-life care. Their transparency and proactive communication foster trust, making them a reliable choice for both critical interventions and complex conditions. Cleanliness and thoroughness further reinforce their commitment to quality care.

Features and services of Animal Intermediate Care

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Amenities
  • Gender-neutral toilets
  • Toilet
Planning
  • Appointments recommended
Parking
  • Free parking lot

Animal Intermediate Care is in position 2 out of 3 in Cat Veterinarians in Webster

Customer Reviews

★★★★★
★★★★★

Animal Intermediate Care has a rating of 4.7 out of 5 based on over 296 reviews on Google

Ariel Lonoff

I have never met a team of more compassionate people than the staff at AIC. Today was my first ever pet emergency, and it was with a dog I have been helping watch for the last two weeks after his owner gave him up. The staff treated Sauske as if they have known him forever, and treated me as if I had been taking my pets there forever. They removed a pacifier that was lodged in his stomach for weeks, maybe even longer, that had been there from his previous owner. The front desk staff, vet techs, and Dr. Lennon are truly a team of animal lovers & wonderful human beings. Thank you so so much for your kindness towards both Sauske and me throughout the process. Your pets (and even the ones that are not yours) are in amazing hands here.

Ariel Lonoff ☆ 5/5
Christopher Brucker

I would like to personally thank the staff at AIC for their incredible support and care. My German Shepherd was acting very sick recently, and while every other vet hospital I called was booked solid, AIC told me to come right away. My poor boy unfortunately passed away before we arrived. Even though he was already gone, the clinic still brought us inside so they could examine him and help us understand what happened. The doctor performed a complimentary ultrasound and determined he likely suffered a sudden stroke, which is unfortunately not uncommon for senior Shepherds. It brought me an immense amount of peace of mind knowing exactly what went wrong and that he didn’t suffer. The entire staff was extremely kind and supportive during a devastating moment. They allowed my husband and me to have some quiet time to say goodbye afterward and handled all of his cremation arrangements with total dignity. I especially want to acknowledge their vet tech, Sarah, who helped me carry him inside, brought us water, and offered such genuine words of encouragement. A truly wonderful, caring, and helpful practice. Thank you all so much!

Christopher Brucker ☆ 5/5
Jesse Rapp

We called ahead to be sure they could see us and they told us to come right away! Our little kitty Milo had something wrong with his leg and he couldn't stand up. As soon as we got in they took him and put us in our own room. The vet was QUICK and knowledgeable, they gave us options in our price range and were very compassionate. Definitely come here if you're in an emergency situation.

Jesse Rapp ☆ 5/5
Sarah Moore

We came in today with our 2 year old French bulldog with an aggressively growing, bleeding mass, our regular vet couldn’t figure out. The care my family and dog received at this facility was exceptional. Dr. Lennon and the rest of the staff were extraordinary, if this site provided routine wellness I would switch providers. The facility is clean, warm, welcoming, and extremely thorough. We came in with the expectation we may have to put our beloved dog to sleep and we’re met with not only answers but care and compassion. We also witnessed just how amazing all the other sick pets were treated. I would highly recommend this facility and the staff to anyone in need. Kudos you all and Thank You so very much for all that you do.

Sarah Moore ☆ 5/5
MJ A

10+ stars for a 2nd trip!! They were amazing yet again!! I can't say enough great things about this vets office. Today, Dr Lamb took great care of my Leyla. She was just as kind & caring as Dr Lennon at our previous trip. The vets, techs & front staff have all been fantastic. Any office that cares about my pup as much as I do will always get 10+ stars with me. Too bad they can't be our regular vets office!! There shouldn't be any negative reviews for this office if you're proactive of your pets needs!! Thank you all again!!

MJ A ☆ 5/5
Cindy Pappert

This place is very nice, they try to accommodate everyone unfortunately they can not. You should call and if they don't answer please leave your number they will get back to you asap.. The veterinarian is very nice, talks to you in all honesty. Sometimes you have an appointment and an emergency like a dog got hit by a car or something severe you will have to wait but they do there best. The will triage your pet asap to get sone kind of idea whats going on...I highly recommend them..

Cindy Pappert ☆ 5/5
Ronald Cortese

Had to go here for an emergency issue for 3 cats. They were very accommodating and even gave a small discount for examining multiple cats. They took time to explain options for our situation and gave plenty of time to discuss everything.

Ronald Cortese ☆ 5/5

Information about Animal Intermediate Care

Address

Animal Intermediate Care is located at 896 Ridge Rd, Webster, NY 14580, United States

Phone

The phone number of Animal Intermediate Care is +1 585-684-7901

Website

The website of Animal Intermediate Care is: aicrochester.com

Business Hours

Monday: 11:00–18:30
Tuesday: 11:00–18:30
Wednesday: 11:00–18:30
Thursday: 11:00–18:30
Friday: Closed
Saturday: Closed
Sunday: 11:00–18:30

Contact Animal Intermediate Care

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