PriorityPet Urgent Care

I took my cat Luigi in with what ended up being a UTI. My experience from the phone call from home to inquire about services, etc to the visit at the clinic was top notch! Everyone I encountered treated us both with such kindness and care. I was informed and consented to each test they performed. I was given clear pricing. As for the price, it was very reasonable and in my opinion pretty much in line with normal vet pricing. I had a very positive experience. Thank you all for taking good care of Luigi and his mom! 😻

4 1/2 stars. The care was efficient and I was grateful that they were open even though it was late and a storm was coming on. It seemed expensive when I got the bill but to be fair, partly not their fault since I had a separate bill from poison pet control that I was required to pay and had to go to a vet to find out the results because of Georgia law. Their bill did itemize everything. What I appreciated most is that they were open and could see her immediately considering the weather threats and it was the evening weekend. Importantly, they knew what they were doing. Dr. Holder and her staff were very kind, kept me informed throughout. My mini dachshund had eaten a roach bait container and the ingested plastic was more dangerous than the bait itself which was sub toxic for her so they had to get her to throw up w medicine etc. And all ended well. The facilities are very new, clean, and comfortable it should be noted. The doctor, techs, and staff are equally friendly and professional. They gave me a follow-up call the next day even though they were closed due to the storm. I appreciated that!

We are so grateful for the care and compassion we received at Priority Pet in Watkinsville. On October 31st, we brought our girl in because she was showing some concerning signs, and from the moment we arrived, the staff was incredibly kind, patient, and helpful. Dr. Holder took the time to listen and explain everything in a way that was easy to understand, without overwhelming medical terminology, which meant so much during such a stressful time. By Sunday, her condition declined, and we had to make the heartbreaking decision to bring her back to be euthanized. The entire team showed us such genuine compassion and empathy. They treated our sweet Josie and us with dignity, care, and understanding during one of the hardest moments of our lives. Dr. Holder again explained everything clearly and gently, helping us feel supported and at peace with our decision. We will never forget the kindness shown to us, and we are deeply thankful to the staff at Priority Pet for being there when we needed it most.

I lost my sweetest cat I’ve ever had very suddenly. I rushed him to this urgent care and immediately I was met with kindness and urgency. I knew when I brought him in he was already gone but their drive to help him didn’t stop. As a college student things can be expensive, especially when I wish I had all the money in the world to bring him back, but the staff explained thoroughly to me the different options multiple times. The biggest thing for me was the comfort I felt. There was no rush and they allowed me and my roommate all the time we needed to say goodbye and talk about options when I was ready. I will miss him forever but the kindness of this staff made saying goodbye a little easier. Thank you all!

it was a very through visit. they explained very well what was going on with my pup and what further actions were needed. the receptionist was very sweet and helpful. she helped me check in my pup as fast as possible. the vet tech was also extremely friendly & helpful in helping me understand the process of everything. what i appreciated most is, i really felt like they cared about my pup as much as i did. & really wanted to help figure out the underlying cause of her isssue.

Excellent, calming, informative each step of the care process, professional and caring. Dr. Hunt was amazing. She was caring at 1:00 am and wasn't in a hurry to get out of the room. She explained everything that was going on and answered my questions. She was wonderful and the staff was as well. They never assumed that I did or didn't have funds for treatment, they didn't have a change of attitude when I said something was more than I could pay. They gave me choices of care and then took excellent care of my sweet dog. I appreciate that they were available late at night and I felt safe with my pet in their care. The care given my sick pet and the communication from the Dr and support staff. Vet bills can be explosive in cost but they explained every step and gave me prices and choices along the way. I appreciated that there wasn't a shocking invoice at the end of the appt.

Priority Pet was wonderful—kind, professional, and truly caring. Dr. Holder & the staff treated my girl, Dolly, with compassion and took the time to explain everything plus gave her a cute bandanna! We highly recommend!