Vetco Vaccination Clinic

5.2

Address is a cat veterinarian clinic that offers a welcoming and caring environment for pets and their owners. The staff is known for their polite and professional demeanor, ensuring a smooth and informative experience. Appointments are easy to schedule, and the check-in process is efficient, making it convenient for pet owners. The clinic provides clear explanations and upfront pricing, fostering a sense of trust and transparency.

While the overall experience is generally positive, there have been instances of inefficient wait times and occasional lapses in customer service, such as delayed prescriptions and lack of compensation for inconveniences. Despite these minor setbacks, the clinic's dedication to pet care remains evident, making it a viable option for routine veterinary needs.

Features and services of Vetco Vaccination Clinic

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Amenities

Toilet

Crowd

LGBTQ+ friendly
Transgender safe space

Planning

Appointment required

Vetco Vaccination Clinic is in position 3 out of 4 in Cat Veterinarians in Waltham

Customer Reviews

★★★★★

Vetco Vaccination Clinic has a rating of 4.3 out of 5 based on over 15 reviews on Google

The staffs are polite, caring and welcoming. They helped me understand whats going on step by step and the prices upfront. They truly care and love all pets.

Jen Vv ☆ 5/5

This was a very positive experience. Making an appointment was easy, check in was fast and the doctor and her assistant were very friendly and professional.! Thank you!

Ildiko Toth ☆ 5/5

Very easy and convenient appointment. They did an examination and offered lots of great information for my dog. I will definitely go back again.

Jennifer Burke ☆ 5/5

Brought my 2 dogs for vaccinations. The staff and Vet were very nice and the visit went well. I requested written prescriptions for heartworm meds and was told they would be emailed to me, they never came. I called Vetco customer service only to be told that there was nothing they could do, that I have to return to the clinic to request the scripts. So now I have to wait until next weekend and make the trip back to the site. they did not offer any discount or compensation for their misinformation and my time. Very poor customer service! Looks like I'll go to my regular Vet in the future...

Richard Arnold ☆ 2/5

Courteous associates, streamlined process. And they're great with my pup Luna

Charlie ☆ 5/5

Line moves inefficiently slow. Some customers/ are allowed to jump the line due to "nervousness"

Ricardo Nocera ☆ 3/5

It was such a wonderful experience!

Yani ☆ 5/5

Information about Vetco Vaccination Clinic

Address

Vetco Vaccination Clinic is located at 75 Linden St.20 & No.60, 20 & No.60, Waltham, MA 02452, United States

Phone

The phone number of Vetco Vaccination Clinic is +1 781-736-0200

Website

The website of Vetco Vaccination Clinic is: stores.petco.com/ma/waltham/vaccinations-waltham-ma-755.html

Business Hours

Monday: 09:00–21:00
Tuesday: 09:00–21:00
Wednesday: 09:00–21:00
Thursday: 09:00–21:00
Friday: 09:00–21:00
Saturday: 09:00–19:00
Sunday: 09:00–20:00