MarQueen Pet Emergency & Specialty

This past Valentine’s Day weekend, our cat Luna needed emergency surgery, and it was one of the most stressful experiences we’ve ever faced as pet parents. From the moment we arrived at MarQueen Veterinary Emergency & Specialty, we felt that Luna was in capable and compassionate hands. The ER team moved quickly, performed the necessary tests, and took the time to clearly explain what was happening and what our options were. Even in such an emotional moment, we never felt rushed or left in the dark. The surgical and nursing staff were exceptional. We received consistent updates and honest communication throughout her hospitalization. It was clear that this team operates with both high-level skill and genuine care for their patients. Today, Luna is home and recovering, and we are incredibly grateful. Emergency situations are overwhelming, but the professionalism, expertise, and compassion shown by everyone involved made all the difference for our family. If you ever find yourself needing emergency or specialty care for your pet, this is a team you can trust.

The facility is new, clean, big and the staff is friendly and skilled. We were recommended to see the cardiologist for our pup, Dylan's, heart. It was a god-send as it saved us a trip to the usual specialists in Tustin. While we had to wait, about 15 minutes, after our appointment time, we were out of there in 1.5 hours total which included the initial consultation with a tech, an EKG, and consultation with the doctor. The staff was friendly and prices were reasonable. I got pretty busy as it's also an ER but there's plenty of space for patients and their persons. There are lots of rooms for patients and they have photos of celebrities with their dogs throughout the office. It makes for a welcoming atmosphere. Great addition to the IE! My only recommendation would be to add a vending machine. Vet visits can take a long time, especially ER visits, and there's nothing close by to grab a bite or snack if needed. However, I can see the reasons for not having one. Overall, we loved the facility!

My very sick english bulldog was brought here from another hospital. Minutes after initial exam, we were told of their findings, treatment, and recommendations. My husband and I appreciated the honesty very much; no sugar coating. We were informed of possibilities with or without treatment. My girl continues with her treatments at Marqueen and so far is doing pretty well.

I highly recommend this animal hospital. After visiting two other hospitals without getting answers, they were able to quickly diagnose what was wrong with my dog. They got me in the same day and identified the issue right away.

If I could give This place a -10 I would do not take your animals here not only are they rude. They don’t care for your pets. All they care about is money. They’re super expensive and take advantage of people that love their animals. I took my pet here as an emergency. they Charged me $2000 ran all kinds of test on her kept her overnight when all I had told them that I think it was a spider bite. They insisted it could be something else. Did not acknowledge What I was telling them at the end of the day after $2000 they gave her Benadryl. Yes Benadryl for kids the next day I Her to her normal vet veteran Ensure enough, it was a spider bite. Nothing to do with what McQueen said this place to get shut down

This place is HORRIBLE HORRIBLE HORRIBLE!!! Yes I had read the bad reviews and decided no place can be that bad. This place is worse!!! Ushered into a room. Didnt see anyone for over 2 hours. No communication whatsoever. No checking in on the condition of my dog. I am not even sure there was a vet. Only person who said a word was the big Soviet looking prison guard at the front desk as I was leaving who asked if I needed help. I said I AM LEAVING.

MarQueen Veterinary Specialty Group saved my dog Brooklyn’s life. He was diagnosed with a severe, sudden-onset autoimmune disease (IMHA), and it was through their care and intervention that we got through one of the hardest experiences I’ve ever faced. Brooklyn required two blood transfusions to stabilize. From the beginning, the team kept me consistently updated, and whenever I needed additional information, they made themselves available without hesitation. During his 5-day hospitalization, they allowed me to spend a significant amount of time with him. I never once felt rushed or like I was in the way. That mattered more than I can explain. What stands out to me is how Brooklyn responds to them now. Even after everything he went through, he isn’t afraid to go back for checkups. He’s still low in energy, but he wags his tail vigorously when he sees the staff. That says a lot. Everyone at MarQueen has been excellent, but I want to especially recognize Jess. Her warmth and compassion made a real difference during an incredibly uncertain and frightening time. Brooklyn is my heart dog. I love him deeply, but I was also faced with the reality that I didn’t want to prolong his life if he was suffering. The doctors, especially Dr. Zamora, took the time to talk me through everything with patience, compassion, and thoughtful guidance. I never felt pressured—just supported. It’s now been almost exactly one month since his diagnosis, and Brooklyn is continuing to improve. His ongoing care is with Dr. Yi, who I now see about once a month. She is clear, responsive, and genuinely a joy to be around. Her energy makes a difficult situation feel more manageable. When you’re going through something this serious, the people caring for your pet matter just as much as the treatment itself. At MarQueen, you get both skilled medical care and truly compassionate support.