TLC Pet Doctor

Do NOT use this establishment to treat your precious pets with TLC as the name is MISLEADING. Due to their negligence and ineptitude, I had 2 of my kitties MISDIAGNOSED and they passed away shortly thereafter, and my niece's poodle was also misdiagnosed and passed away as well. Please seek alternatives such as Union Vet on Caldwell or any other vet who you've thoroughly checked out. I'm a huge animal advocate and their treatment was pure negligence and misdiagnoses which ultimately resulted in the death of 3 beloved family members.

Great place! They took amazing care of my cats Lucas and Jacob, the prices are very fair. Definitely recommend!

Yesterday I had an appointment to have my dog Flora spayed. We arrived on time and was greeted by a lovely lady who explained everything to me. I filled out some simple paperwork and she took Flora in the back. I picked her up hours later and she looked great considering she had surgery. the doctor treated her with care and respect. I am glad I found a new vet. She gets an A+ Thank you for taking care of my baby!

The staff and doctor at TLC always take very good care of my pets, especially my 14 year old boxer. They are patient with him, and make sure to take the time to answer all of our questions and concerns. So grateful for them!

Very disappointing experience. From the moment we walked in, the atmosphere felt uncomfortable. We were simply asking about a service for the first time, and the woman assisting us was extremely hostile and dismissive in her responses. There was no sense of customer care or willingness to help—just short, cold answers that made it clear we were not welcome. It honestly felt like an inconvenience for them to even speak with us. Good customer service makes all the difference, and unfortunately, this place completely lacks it. I would not recommend it based on this experience.

I’m seriously contemplating getting a new vet due to the Fact that the people that work with the Doctor. There are not very compassionate, kind or empathetic, and that is very important to me. The first person you see. Is there reception, and they should be Nice, however, with the receptionist that’s there. She is not Nice. I got to an appointment early, and she said I was there early. I told her that I would wait, and she had an attitude. She had an attitude with the people that were coming in. Just to ask questions. The vet is not the problem. It’s the people that she hasn’t charge in the front. That’s the problem. Otherwise, I have no complaints.

I took my dog here for an emergency and this was the only place (and I called 15 places) that would see here same day on such short notice. And thank goodness the vet there could see me, or else my dog may have never regained full mobility. The vet was super kind and explained what she was doing and why every step of the way. She didn't do any unnecessary procedures that rack your bill up. The whole visit cost less than the fee one place was trying to charge me just to be seen same day. I will definitely be taking my dog back here. It's so refreshing to find a vet who actually loves what she does and cares about your pet. And now my pet is back to normal!