South Tyler Animal Clinic

As a practice, South Tyler Animal Clinic is good at getting you in quickly and answering questions. Their vets and technicians are all professional. However, the corporate ownership structure of this practice makes for a poor customer experience. Owned by Vetcor, this clinic heavily promotes their own pharmacy to the point where I was denied a prescription with Chewy. This Rx was later approved once the clinic policy was clarified, but the desire for full vertical integration is clear with this practice. Their lab and billing practices frequently result with one estimate that later becomes a different, more expensive one. Markup on prescriptions and lab work is significant.

Can't say enough great things about South Tyler Animal Clinic! The wonderful staff always goes the extra mile to ensure you and you are well informed and your pet well cared for. The clinic is always spotless and fresh. The staff and the doctors are absolutely phenomenal! As soon as you enter the office you are greeted with a smile as you check your pet in and in most cases, barely have time to sit down before a tech escorts you to your procedure room. You and your pet are welcomed and made as comfortable as possible while being examined and treated. The doctors and vet techs always explain any needed procedures and answer any questions you might have. They also follow up with you to ensure your pet is doing well feeling better with prescribed treatment. I have used this clinic for many years and wouldn't dream of going elsewhere. I definitely recommend South Tyler Animal Clinic to anyone looking for the best place in town to care for your animals. It just doesn't get any better than this!

Dr. Ramsey was recommended to me for noninvasive Endoscopic surgery. He is one of the few Veterinarians with this technology (outside of expensive pet hospitals). My Kiwi (cattle dog) swallowed the rubber end of a spatula. I wanted to do everything possible to Not have to open her up. Time was also critical due to possible damage and movement into the intestine. Not only did Dr Ramsey come in on his day off, but he was an expert in "object" removal. The procedure was quick. He went through the esophagus. I saw the video. He was incredibly thorough by checking for debris, and he went through a good part of the digestive track for damage. I hate to admit he pulled out some "toy stuffing" that Kiwi had injested. Bad mom. Regardless, my 3 year old pup is back to herself. The follow-up from the staff was so appreciated. They checked with me post surgery a number of times. I live in Dallas. Everything is available here, but the Tyler trip was well worth this life saving treatment. They will be taking care of my pups from now on. Tori, Kiwi and Asher

I used to love this clinic and Dr Brian, but the quality has dropped along with professionalism. My experience is that at least one of the newer vets lacks compassion and did not take responsibility for her actions. Staff was informed of important changes including removing a previous contact who is out of the picture, yet instead of contacting me they created drama by ONLY contacting the other person. I cannot in good conscience take another pet here.

Bryan is an amazing person as well as an amazing veterinarian. His ability to operate laparoscopically reduces the trauma significantly. I have been fortunate to have two champion golden retrievers. I would not take them anywhere else.

Dr Ramsey is smart, kind and caring. We are lucky to have found South Tyler Animal Clinic. We had never been there before, but after not getting answers from other vets, we showed up on his doorstep with a bizarre sickness that our dog contracted. Dr Ramsey did everything he could to help. We have great respect and are forever grateful for his care and attention to our dog Jagger

We have been taking our pets here for almost 4 years now. No complains. The service and attention are always top notch. They are truly professionals, with a warmth and dedicated disposition. I would recommend them any day.