Banfield Pet Hospital

Here’s a polished and heartfelt review you can post: ⸻ ⭐⭐⭐⭐⭐ I want to sincerely thank Banfield Pet Hospital at 5610 S Broadway Ave, Tyler, TX 75703 for the incredible care they provided on February 9, 2026. Dr. Katherine and her entire staff were absolutely amazing — kind, professional, and truly compassionate. They listened carefully and understood very clearly what was happening with my dear Hannah, my tiny 13-month-old Shiba Inu, who had been experiencing diarrhea symptoms for about three days. Their evaluation, recommendations, and treatment plan worked quickly, and Hannah improved in a very short time. She is now fully recovered and back to her happy, energetic self. Thank you, thank you, thank you from me, Hannah, and our entire family. We are truly grateful for your dedication and care. 🐾❤️

I’m pup sitting my best friend’s dog and took him to this vet clinic. He had a brief assessment and nails trimmed. The staff are kind, compassionate and respectful to my fur nephew! Great prices! Thank you Bangield!

I have always received prompt and thorough treatment at this clinic. They do not pressure me to do unnecessary things or to buy unnecessary items for my pet. I like the pay-ahead system which helps when I need to take my puppy in on the spur of the moment and not worry about money. For unexpected expenses they are very helpful with other ways to pay and will work with you.

I have a Persian cat and we have loved Banfield for several years. They are caring and knowledgeable. I receive updates and notifications when ViVi is due any and all appointments/time for etc. I have a monthly insurance plan which cover most all her visits. Including her dental cleaning which can be expensive w/o insurance. Love the doctors here as well! Thus far we have had good experiences. Danna Riley

My Australian shepherd has always been well taken care of at Banfield. A terrific wellness program which covers 2 comprehensive exams and a flea, tick and heartworm medication for 6 months. Well worth it if you can do it. Thanks Banfield

They took such great care of our Nugget when he was sick a few months ago. They were very caring, and it's clear they love animals. When our sweet boy passed away at home on March 8th, they were so kind to us. We brought him in and they let us have a room with him to say goodbye and gave us those final, special moments with him. We picked up his ashes yesterday, they had the candle lit and in his bag was a card that all of the Banfield workers had signed for our sweet Nuggy boy. They also saved the blanket we brought in with him and held it for us to pick up with him. I didn't anticipate getting that back and it was such a special surprise. Nothing will fill the hole in our hearts, but their extra care and love was felt and it is appreciated more than I can even express in words.

Had the pet protection plan. Received 37 text messages reminding me to take my dogs in for their 6 month. Took time off work just to be informed by Vet Assistants that they couldn’t provide anything for the pets because it was too early. Left arm doesn’t know what the right arm is doing. Not worthy of $125/month.