Banfield Pet Hospital

Very convenient, somewhat dated drop off reception area and great front office personnel. My Last visit was not the usual I am used too. I have a plan but got no communication by the vet; only the tech and I didn’t get a clear answer on what I asked. This is I’m regards to an aging cat. All good but will be looking at other Barnfield’s Pet Hospital in our area. Three stars due to the lack of thorough communication.

The staff is always helpful and friendly. I can tell they love their job by how they take care of my Bobo. The doctors make sure every procedure and post instructions are understandable.

First time dog owner here... what a mistake even considering this location. All the basic necessities that make businesses thrive... this place lacks. Even the basic fundamentals.. communication, information, care. Absolutely mind blown at the our experience. The Jiffy Lube of vets. Do not come here. Invest in your pets safety and future. Source a private vet who cares.

The Banfield Team in Torrance provides excellent service. Thank you to the whole team for helping me to care for my pet. A Special Shout Out to Dr. Anderson! I appreciate you all!

BANFIELD Pet Hospital in my opinion it’s far beyond one of the best. I can’t say enough that care team is great and the customer service is outstanding when you check in, especially Jake, very professional and very knowledgeable It takes time to answer any questions that you have in detail.

I enjoy great service at this clinic. I was in a hurry to get all cats vaccinations. They got me in within one day. This clinic was the best. Even though I had others closer to my home. The friendly encouragement and support I got from the staff and vet here at Torrance clinic is worth the drive. I will be back.

Well, I went to this place for the first time to get a free exam and before they seen my dog the lady was trying to charge me north of $600.00 and I'm like huh, For what? And she started rattling off a bunch of miscellaneous crap one being an anal expression! Now my PUPPY is 2 months old what the he'll does she need that for at that age I thought that was rather sick she was just trying to drum up all these charges because she thought she had a Victim I'm a man of color at the Torrance location so you can imagine how I was being treated, Long story longer my pup had some sort of skin issue that I was concerned about I've only had her for a couple of weeks and wanted to get her checked out to make sure there were no parasitic infestation occurring so initially she told me they had to take a skin sample and send it out to a lab and when I expressed i wanted to find out the day of she said they can look under a microscope after telling me it needed to be sent out (Just to add a charge on my bill) This place was never concerned about my baby they just cared about how much they can squeeze out of me (Dr. Andersen) is the culprit I'm speaking of, I can see the disdain in her face and the nasty attitude she had towards me all because I wasn't going for BS and going along with her program I just came for my free exam and a Vaccination anyhow after 4 hours of a nightmare i was finally able to get the he'll out of there I've since canceled my future appointments because I will never ever return to that location! But I must admit the receptionists were nice and polite also Dr. Silverman was very professional and explained everything thoroughly she was a real sweetheart, we had a nice chat i changed locations to another one in LA closer to me, and my puppy MASSCARA is doing great 👍 To be continued! i left out some parts to the story.