Green Acres Veterinary Center

Wait time was minimal. Staff was kind. Doctor was knowledgeable and worked amazing with our dog. He was absolutely wonderful. If I wasn't happy with my current vet, I would definitely want him to take care of our pup. I also loved how the lady at the front desk referred to her as our baby. They definitely care for animals there. It's not just a job. Knowledge and kindness

The staff were all so incredibly kind and caring. I brought my cat in for what I believed was an obstruction from eating plastic and they talked to me about every option I had through the whole process. Is it expensive? Yes, it’s an emergency vet. However, I felt seen and understood in my concerns and everyone was very reassuring. I was able to visit my boy while he was admitted after his surgery and his doctor came in to talk about his care because she saw I was visiting. I’m not going to act like the cost wasn’t shocking, but I also understand that it’s an emergency clinic and much like an ER for humans, it’s more expensive. Thank you to the staff for showing their caring and concern while giving my boy the best care! He’s happy and healthy now thanks to Green Acres!

I am so grateful for the excellent care they gave my sweet Tabasco! I'm sure they hear this all the time, he means the world to me! My dad gave him to me when he was 6 months old (I'm a daddy's girl all the way). I just lost my dad to lewy body dementia and alzheimer's on march 1st this year. Tabasco got his name because my dad put Tabasco sauce on everything! So yes he's my best friend, he's my furry soul mate, but he's also the most important gift my dad ever gave me, I know that God sent him to me to get me through the crazy few years. So I cannot thank them enough for keeping him safe and helping him feel better. What they do everyday makes such a huge difference in people's lives! Their compassion and care will never be forgotten!!!

Saved our Bernese Mountain Dog! I cannot say enough about our wonderful experience with Green Acres. We frantically brought our very sick dog in to be seen, and they quickly diagnosed a bowel obstruction. They presented us with our options! Sable had successful surgery a few hours later! We are so grateful that they saved her life. They took amazing care of her. We were also very pleased with the way they interacted with us through the ordeal. We are very grateful!!! Thank you for your expertise Dr Bernat, as well as the wonderful vet techs and support staff. You are sooo appreciated! ….The Hosken Family (We did not know if Sable would get through this. We are so lucky to have had a happy ending. I felt compelled to write this because if it had turned out differently, we would still be so grateful for the overall compassionate care and skilled efforts of all involved)

My yorkie Bob was very sick. He's spent multiple days here.The staff" all of them" are exceptional My boy is being discharged tonight after 7 days in ICU MY MINIMAL REVIEW cannot come close to how I feel. From reception techs doctors they treated my boy as their own My boy is the sweetest loving furbaby who thinks he's human There are no words to express my gratitude. Never ever during my multiple updates did they ever make me feel that I was a bother they treated him as their own Again ...lovely people thank you for loving on my boy Your now our extended family God bless you

Our Golden Retriever puppy finally got one by us and swallowed a sock around 8pm on a Saturday night. After calling all Vet urgent care and Emergency locations that were more local to us near Rochester we called and received tremendous assistance over the phone from Green Acres and were advised to bring Jeter in. So we made the long trip to Buffalo and couldn’t be happier that we did. The staff was amazing, so caring and helpful from the reception staff to the Vet. They were able to help our mouthy guy and retrieved the sock quickly and sent us on our way within the hour. I could not recommend this place enough to anyone that that may have a pet emergency and don’t think twice about the drive if from further away, you won’t be disappointed. Thank you to everyone at Green Acres

We recently went through one of the hardest experiences of our lives with our dog, Charlie, and I cannot say enough about the care we received from the neurology team and the entire staff. From the very beginning, they treated Charlie with such compassion and took the time to truly listen to our concerns. They were thorough, thoughtful, and incredibly kind as they worked through a very complex and ultimately heartbreaking situation. Even when we didn’t get the outcome we were hoping for, we always felt supported, informed, and cared for. Dr Karson took the time to explain everything clearly and continued to follow up with us, even after Charlie passed, which meant more than we can put into words. This is a team that genuinely cares, not just about their patients, but about the families who love them. We are so grateful for the compassion, honesty, and dedication they showed us during such a difficult time. Thank you for taking such good care of Charlie 💛🐾