Vetco Vaccination Clinic

Terrible!!! Don’t waste your money on the level of incompetence here. Took my cat in for the rabies vaccine on 1/11/2026. They gave me the tag and receipt but no paperwork. I didn’t think to look inside this folder at the time I was paying. Fast forward to June when I’m getting ready to take him to the groomer only to find out the idiots registered his tag to someone else. They also put us in the system as a missed visit. So now we have no record that I paid $129 for! The incompetent woman on the vetco phone line tells me that I have to go show up at the next vetco location to get this sorted out. What? Are you serious? I have the tag, a receipt, a bank account showing I paid, and the Internet. Yet you are not capable of handling in real time so now we have to miss our appointment with the groomer. This is unacceptable!!!

Well our stores with vetco in Toledo Ohio is very very nice and me and my husband Daniel Beall like the Petco and vetco clinic there. 100% and the Petco / vetco @ 35725 warren Rd Westland mi 48185 100% But we don't like the Petco / vetco clinic on outter drive ,mi ( due to the way the handled our cat Baby Bella the first time ( one of the vets that was working that day gotten scratched by Baby Bella due to the way our baby Bella was being handled ( my husband and I have been around a lot of animals from shelter and Aspca and the first thing we noticed was the vet assistance or nurse that handled baby Bella was pissed she gotten scratched ) she should have had on something to handle a cat instead of being aggressive with our Baby Bella ( our cat never received her yellow mircochip tag that has to do with registering with 24 pet watch !!! ) that's a really really big concern to us !!! We will be going to other Petco / vetco clinics especially the 2 I mentioned above ( but we will not go back to Outter drive Petco / vetco clinic Ok thank you Sincerely , Vickilynn & Daniel Beall

Everyone was really nice, and it was super easy. My one issue is the way the invoice is set up I'm now fighting with my per insurance company to cover the vaccines because it just says the package and not the cost for each vaccine. Edit after response from Vetco: I did call customer care, and was told I cannot get anything showing the price of the vaccines itemized, and that the visit summary I have with a single price for Dog Shield is all that is available. Not super thrilled I wasted my time with that.

Nice people but attention to detail is lacking. They put my 4 month old cat's cat's weight down for 11.6 lbs. That included the carrier. After seeing this error, I called Vetco to fix it to 5.8 lbs. She couldn't fix it. I even heard the worker stated the weight of my kitten but they still put it in wrong. No way to contact the vetco mobile service to fix the record. This was the Toledo ohio location today Feb. 11th at 10am on Monroe St.

Love them