Taylor Veterinary Clinic

Money greedy. I asked them to fax me over the vet records for my cat which are simply showing which vaccines she has received in the past so that I can add her to my new lease. They told me they couldn’t send me the vet records for my cat which I’m sure I’m entitled to unless I came in to get some of her past due vaccines done. Won’t be coming back here and I recommend you don’t either.

The staff at this clinic were extremely rude both on the phone and in person. When you’re bringing your pet in for care, that’s already a stressful situation, and the last thing you need is to be treated with disrespect. Unfortunately, the communication from the staff was unprofessional and difficult to deal with. A veterinary office should show compassion and patience toward pet owners, especially when their pets need help. Based on this experience, I would not recommend this clinic.

I took my little companion, Riley, here for 12 years and we were treated like family. Riley absolutely loved this place and looked forward to every visit as if we were going to visit friends, and in a sense we were! Dr. Jutte and all the staff loved and cared for Riley as if he were their own and they worked together with me as a care team. Riley lived happily for 15 wonderful years and I honestly attribute much of his longevity to the care he received here.

Dr. Jutte is a Stellar veterinarian! I heard many good things through friends and decided I would give her a try. I am very pleased that I brought My Frenchie pup Archer here. We have been coming here for 3 years now. Our new Frenchie, Benson is now 7 months and they're taking excellent care of him as well. All the Ladies in the office are friendly and professional! I really like that you pull up call in and they take you back when they have a room. The office pricing is actually better than most. Downriver veterinarians. They are all very caring and always have a smile on their face.

We rescued a stay cat at the end of last year. We took her in that day we found her to see if she was microchipped, she was not. They thanked us multiple times for saving her when we said we are going to keep her. She's since had kittens and it's been crazy. But love how close they are and how friendly they are. Always taking cute photos of our cat.

This facility was not able to help me but only because it would have been too far out of a scheduling for what my pet is experiencing. All the same the 5 stars go to the receptionist (Melissa?) who displayed empathy, transparency, and well wishes. It is now a vet I am going to keep in mind for wellness check ups for my pet moving forward.

If I could give the doctor zero stars I would. I tried to schedule an appointment today 9/23 and the doctor blatantly said that I made a comment about seeing another doctor due to their limited schedule. (Which is a lie), how can you refuse service for notes your staff wrote that are blatant lies. This doctor hung up in my face and basically pushed us pushed us out of the clinic in my area (and there aren't many). This doctor is very unprofessional, rude and they are incredibly short staffed. Which I noted was fine, I will wait for an appointment. We have only been there 2x!!! And that was a year ago. This is a very stranger doctor. This clinic can't even see your animal promptly anyway. Zero, Zero, Zero stars for this business.