Pet Emergency of Martin County

I want to thank this animal hospital for truly saving my dog’s life! After my 4lb Chihuahua was attacked by another dog, I rushed her in and they immediately took her back with urgency. They were not only incredibly knowledgeable, but also so kind and compassionate during one of the most traumatic experiences of my life. Over the past few days, every staff member has been amazing. They answered all of my questions, took my calls, and got me in quickly for follow ups without hesitation. I’m especially grateful for Nick…he was part of the team that saved her life, educated me throughout the process, took my calls and cared for Monday with so much gentleness. I’m incredibly grateful for Dr. Nancy Mettee and her entire team 🙏🏼 Thank you from the bottom of my heart for saving my little girl!

I cannot say enough wonderful things about Pet Emergency of Martin County. From the moment we walked in, the entire staff was kind, compassionate, and genuinely caring. They treated both my pet and my family with such understanding during a stressful time. The veterinarian took the time to explain everything thoroughly, answered all of our questions, and made sure we understood every step of the evaluation and treatment plan. We never felt rushed, and their patience and professionalism were greatly appreciated. Every staff member we encountered was amazing—friendly, attentive, and dedicated to providing exceptional care. It’s clear that everyone here truly loves animals and is committed to helping them. This place is a true gem on Martin County!

Excellent facility. Staff was very knowledgeable and gave me options when it came to my cat. Thank you to Nick and Dr. Mettee, both were very compassionate and I couldn’t have asked for a better outcome. My cat is feeling better thanks to everyone there.

Highly recommend Pet Emergency of Martin county! I have taken my two dogs and one of my cats here. The staff is attentive, caring, and very knowledgeable. My sweet old dog was in critical condition with an aggressive cancer and, tragically, did not survive, but the staff was top notch through the whole process. They were professional, patient, and so incredibly kind, even when I called in the middle of the night to check on him. My other dog de-gloved his tail (so. much. blood) and PEMC quickly got him into surgery and saved his tail. My cat had been treated for many years for "chronic upper respiratory illnesses," but one of the vets at PEMC diagnosed him with asthma and he has been receiving proper treatment since then. I’ve had other visits here for various reasons and have not been disappointed. I am very pleased with each visit here. I hope pet owners never have see the inside of an emergency clinic, but if you do, this is a fantastic clinic to land at and you and your pet will be in great hands. Also, get pet insurance! PEMC recommended ASPCA insurance for us and it has paid for itself over and over again.

Yesterday evening my mother and I took our loving poodle Milo to the clinic. They were so professional and kind from the moment we arrived Milo was brought in while we filled the paperwork. We are so grateful for all the love and kindness Milo and our family received. We knew we arrived at the perfect care facility for our baby. We couldnt be happier that he is well, much better and recuperating at home thanks to you. Grateful to each and every member of last night's staff for the attention, explaining everything and making sure we knew what Milo was experiencing and treatment. We felt calm, safe and grateful. Thank you for saving Milo and making him better. We appreciate all of you !!! May God bless each and everyone of you and this location. If you need medical care for your fur baby don't hesitate to bring them to Pet Emergency of Martin County.

In one of the worst times of my adult life, Pet Emergency of Martin County and their staff cared for my boy, Charlie, like he was one of their own. The kindness, empathy, communication, and patience between both the nursing team and doctors was unparalleled to anything we had experienced prior and I was blessed to have them care for my boy; as well as my heart. Ultimately, and backed by evidence based science and an experienced team, we determined the best plan to be euthanasia at home so Charlie could be with his family, to which they referred me to a veterinarian specialized in at home end of life care who helped make my boy’s last day, a great day. From Dr. Giovando’s extensive experience and expertise to Dr. Mettee’s superb communication to Dr. Montilla’s empathy and drive to help me solve one of the worst puzzles, to the nurses who listened to me (over and over) as my heart broke in front of them… I knew my boy was being cared for by people who are in the field they are in because of one thing only…love. I’m beyond grateful that they shared some of that love with my boy, myself and my family. I highly recommend Pet Emergency Martin County if you want honest, empathetic, knowledgeable, evidence based care for your fur children. Thank you so much for helping me keep my Bean comfortable and going above and beyond for both of us- words truly can’t describe how much your kindness impacted my broken heart.

Would not recommend this place to anyone or bring any of my animals back here again. Our sweet girl Daisy was bit in the face by a rattlesnake at 5:45 PM. We had her to this vet by 6:15. We let them know that she had been bit by a snake and that we believed it was a rattlesnake. We have had many rattlesnakes in our yard over the years we live on a preserve, not mention the fang puncture wounds were almost 2" apart… what nonpoisonous snake in Fl has fangs?! They denied that it was a poisonous snake and held her until almost 9 at night, giving us advice that they were probably going to have to take her eye and that if we wanted to save her eye that we could take her down south, but that as far as it being poisonous for the bite itself, wasn’t an issue . We immediately took her down south to Lake Worth to the VCA clinic, where a doctor was on standby, a vet ophthalmologist. They immediately saw our girl and said that she needed to be treated for a poisonous snake bite with anti-venom immediately by this time it was almost 10 o’clock at night and it had been five hours since the bite had taken place. The amount of damage and pain that she has now been going through for the past few days as we cannot get the venom under control is heartbreaking. I also have a friend that I work with who brought his dog here for an allergic reaction on a Saturday and was told that it was just an ear infection, was given a huge bill and told to wait to see his vet on the following Monday. He left there and immediately took her to another emergency pet hospital, where she was treated for an extreme allergic reaction right away. I then have another friend who is a single mother and took her dog here for lethargic Symptoms and had already been told she had to pay hundreds for the appointment and was then told that if she could not afford an additional $800 for x-rays that she should surrender her dog to them. It just seems that this place has a reputation of demeaning or just not listening to the pet owner and causing serious issues or doubt in their practice. It really is just heart breaking that our girl could’ve been saved and not have to go through all of this had they just listened and provided the anti-venom in the first place to get it under control right away! Instead they gave us a $1000 bill and sent us on our way without doing a single thing pretty much. Very concerning and heartbreaking and I do not recommend this vet.You can see below what our girl normally looks like and what she looks like today with all the swelling and tissue damage near the eye from the bite. She is now moved to a vet in Palm Beach Gardens where a 6th vile of anti-venom has been administered by a vet who has experience with this and with the recommendation of a Fl poisonous wild life specialists! I have seen that this clinic also has heated words for those who put honest reviews that don’t favor them but I do not care, this should of been treated right away when a pet owners states their animal was bitten by a poisonous snake like a rattle! Then $1000 for what?! What if we couldn’t have afforded to pay the next dr who provided the meds because if this place?! Thankfully she is being treated and hopefully it will work but how terrible and for those that maybe couldn’t have?! Update, after lots of meds and correct help she is doing better. Her eye is fully functional and we are beyond glad we didn’t allow this clinic to remove it that night as they offered. She also needed a blood transfusion and the vet told us had they removed the eye she could have bled out from her platelets being so low. They said antivenom is most effective within the first 4 hours to stop the spread. Although it can of course be effective after that as well.