All City Pet Care West

📍 Cat veterinarians in Sioux Falls

8.8

All City Pet Care West in Sioux Falls stands out for its dedicated team of veterinarians, particularly in delivering compassionate and informed care. Patients and their owners often highlight the clinic’s ability to provide clear guidance during medical decisions, ensuring a thorough understanding of treatment options. The facility emphasizes a supportive environment, where both staff and veterinarians are noted for their patience and attentiveness, fostering trust during even the most challenging health situations.

While the clinic is praised for its high-quality medical expertise and welcoming atmosphere, some experiences reflect concerns over pricing transparency and occasional delays in follow-through. Nonetheless, its long-standing reputation for personalized attention and a focus on patient well-being makes it a reliable choice for pet owners seeking comprehensive veterinary services in the area.

Features and services of All City Pet Care West

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilet
Planning
  • Appointment required
  • Appointments recommended

All City Pet Care West is in position 4 out of 13 in Cat Veterinarians in Sioux Falls

Customer Reviews

★★★★★
★★★★★

All City Pet Care West has a rating of 4.7 out of 5 based on over 783 reviews on Google

Emily Marsh

We started seeing Dr. Oberembt in January and have had great experiences. Recently our dog had some medial issues and she was very informative of all the options and helped us try options to help our dog. Dr. Oberembt was amazing through the whole process and took great care of our little girl. She stayed with us during the process and gave us plenty of time-we didn't feel rushed. Great care by Dr. Oberembt and we appreciate all she did

Emily Marsh ☆ 5/5
Jamie Gerzen

Staff was very friendly and the building was clean. Took my dog in for a tooth extraction since out normal vet couldnt get her in till the end of the month and found out she had a severe infection and needed emergency surgery. However, All City wanted $2500 for surgery when our normal vet was less than $900 for emergency same day surgery and was able to squeeze us in. Price is the only reason I rated them a 3. The staff themselves were passionate and caring.

Jamie Gerzen ☆ 3/5
Josie Benz

So thankful my Yorkie was able to be seen right away and Doc knew all the right tests and what to do. Remy is getting better everyday.

Josie Benz ☆ 5/5
Jennifer Jeane

8 years we have been going to All City Pet Care. I’ve been trying to receive help on a matter since the better part of January. Back and forth, back and forth we go. I wonder what happened to the staff that tried to actually help their clients and caretakers? It’s wild that they are quick to take your money. Disgustingly quick. I’ve heard great things about the Tea Vet and I’m thinking of just cancelling both our dog’s overpriced paw plans and going there. Sounds like a place I would feel comfortable taking them when they are older and will need that compassion that this place clearly lacks. I just wanted you all to know, something changed at this location. It is NOT what it used to be, and it makes me so sad. Sad for all the animals that go there. I read some of the reviews long ago and thought to myself "what? All city pet care west did that? No way." Well, here we are. I have emails and voicemails and conversations I would LOVE to share with everyone. It makes me sick how the care and support they once showed and followed through with, has declined tremendously.

Jennifer Jeane ☆ 1/5
Kelsie Yeoman

This veterinary clinic is wonderful! We had to make a very hard decision regarding the life of our kitty and Dr. Sara Curry and staff were so patient, kind and caring throughout the whole process. I truly appreciated their help and professional guidance and couldn't have asked for a better Vet and techs to help us during such a sensitive time. Thank You!!

Kelsie Yeoman ☆ 5/5
Gwen Thomson

I’ve been bringing our dog Cooper there for nearly 10 years, and Dr. Plahn has always been wonderful with him. She takes the time to answer all of my questions and provides the best care possible. The staff is also warm and friendly. I highly recommend this clinic!

Gwen Thomson ☆ 5/5
Nicole Wolfe

I’ve been with All City Pet Care West for quite some time, better part of 5+ years. Ultimately every experience is very similar. Money first, care later. I noticed with my routine care needs for my dog, additional charges and fees would find their way onto my bill and I’d pay an outrageous amount for what was supposed to be a simple check up. In a recent emergency situation the clinic showed a serious lack of compassion during an extremely stressful time. The focus felt more on money than my dog’s well being. I was quoted a surgery price over $2,000 more than multiple other clinics for the same procedure, with no meaningful explanation or empathy. Just basically are you gonna pay $5k to us or let your dog die? Instead of feeling supported, I felt pressured and ultimately dismissed. I strongly recommend getting a second opinion before committing to treatment here. I will not be bringing my dog back here for treatment.

Nicole Wolfe ☆ 1/5

Information about All City Pet Care West

Address

All City Pet Care West is located at 7930 W 41st St, Sioux Falls, SD 57106, United States

Phone

The phone number of All City Pet Care West is +1 605-361-3537

Website

The website of All City Pet Care West is: allcitypetcarewest.com

Business Hours

Monday: 07:30–18:00
Tuesday: 07:30–18:00
Wednesday: 07:30–18:00
Thursday: 07:30–18:00
Friday: 07:30–18:00
Saturday: 07:30–12:00
Sunday: Closed

Contact All City Pet Care West

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