Urban Animal

We’ve had a scary few weeks dealing with our cat’s GI issues, and we’re incredibly grateful to have Urban Animal as our local vet clinic. Dr. Mintz and the entire veterinary team have been so compassionate, attentive, and reassuring throughout the process. The level of care and kindness they showed our cat during such a stressful time brought us so much peace of mind. Both of our recent visits were walk in urgent care appointments, and we were seen surprisingly quickly each time. It’s such a comfort knowing we have a clinic nearby that we truly trust and feel supported by. Thank you, Urban Animal, for taking such great care of our girl!

I took my cat Cleo here after about 1.5 weeks of not eating. I did a walk in, short wait. They gave me a clear diagnosis of what was wrong and took the time to explain everything. After an ultrasound referral and more blood work unfortunately I had to make a decision. The vets at Urban Animal were so kind, patient and reassured me that I was making the right decision to put Cleo down due to pain and quality of life concerns. I wish no one had to go through this but if you have any urgent concerns, go here. Expensive but worth it. They took such good care of her and tbh of me too, as a sad and pre-grieving pet parent. Super grateful to them.

I don’t really recommend Urban Animal, unless it’s just for vaccine services. My dog had ongoing skin issues that never improved, and for over a year they kept saying it was just allergies. I eventually sought a second opinion and took her to another vet. After just one visit and blood work, she was diagnosed with hypothyroidism, which explains both her skin condition and her weight gain. By the time I switched vets, she had developed a severe skin infection, but thankfully she’s now on medication and improving. Urban Animal honestly feels very rushed, almost like a fast-food experience (even tho the wait time are long). You go in, they don’t spend much time paying attention to your pet, and then quickly move on to the next patient.

I've been coming here for years to bring my cats in. Sadly I feel things have gotten worse over the years. From not telling me that bloodwork that was not mandatory would be $600+ dollars...I was told AFTER it was done and the person who told me felt really bad, to paying $95 in advance to have an appointment scheduled and then them taking a walk in before me. And now my cats bloodwork was available for me last week and they haven't called me. Even the person on the phone thought that was really weird. I have had good experiences here too. Especially during the end of life phase for my last cat. So I know they are capable of more. The atmosphere is always clean, and it's usually pretty easy to get in. I guess if you have a healthy pet this can be a good place to take them.

Every time we’ve visited the walk-in clinic outside of our normal vet’s hours, our experience has been exceptional. We’ve been seen very quickly and the staff and doctors are all so friendly and compassionate. Highly recommend.

We had to rush in for an emergency treatment after my dog ate a life threatening amount of chocolate. The clinic is clean and welcoming, and the staff were so considerate and professional. Their attitudes helped make a scary emergency feel so much better. It seemed like they only performed the necessary services, and charged us as little as possible. They took great care of our guy, and as far as he’s concerned he had some delicious cake and a cleanse. Can’t thank this team enough for their excellent service.

I don’t typically write reviews but I had to write one for the excellent service we received at this clinic. My cat Sama broke her toe in a horrible accident on Saturday and I rushed her into Urban Animal as it was on of the very few clinics that would take us in on a weekend let alone as a walk in within the proximity. There was a bit of a wait but that was to be expected as we came as an emergency visit. The front staff and the veterinary technicians were very sweet and helpful! They answered any questions I had and took their time with me during our visit. Everything was explained to me by the veterinarian and I wanted to think about it for a few days. We ended up moving forward with a procedure at the clinic that was stressful for both the cat and I but the team was very reassuring throughout the entire process. The drop off/pick up was very quick and efficient, the pricing seemed fair to me and I was sent with a lot of information back home as well as the necessary medication. I also received thorough documentation of everything that happened throughout my visits which I personally really liked. Overall I would recommend them to anyone going in for a routine or emergency visit! P.S. I really liked that they marched the bandage and the ribbon in the collar 💕