Banfield Pet Hospital

Fantastic experience at Banfield! The staff was warm and welcoming from the moment we walked in. The vet took time to thoroughly explain everything and answered all my questions without rushing. My kitten actually seemed comfortable, which says a lot! Highly recommend.

My babies and I have been with Banfield for 10+ years. Just recently, I was thinking of going with another plan. You see, our Dr Bird retired, and we love her! At the last minute, we tried QA, and we're pleasantly surprised by the facility and caring staff. We felt like we had known them for 10 years. Our baby Morty had heart surgery 2 years prior and needs special attention, and Banfield has always done right by us. We pay a monthly fee, and they handle the scheduling, shots, deworming, teeth cleaning, and comprehensive exams to include blood work xrays and stool. Morty needs an Echo Ultrasound yearly, and Banfield even arranges that with a cardiologist. I, being a Disabled Veteran and in my 70's on a fixed income, I find the monthly fee works best! For a nominal fee, we have their ears and nails done. There is nowhere else you can find a one-stop shop for your babies!

We stopped in the day after Thanksgiving because our pup had a loose tooth. We were traveling from Eastern Washington, and when we arrived, Connor greeted us with such a fun, welcoming attitude. He helped us get checked in and made the whole process easy right away. We met with the doctor, who took the time to walk us through our options clearly and thoughtfully. About three weeks later, we came back for our dog’s cleaning. Once again, the doctors and staff were incredibly friendly, explained everything upfront, and kept us informed every step of the way. We live a little over an hour away, but we’ll continue coming here because of the genuine care they showed our pup. Thank you for taking such great care of our dog. We truly appreciate you all. Happy holidays.

From the very first phone call to the in-person visit, the care I received was incredible. A nurse who helped me (she has a scorpion tattoo) was so kind, patient, and genuinely compassionate. I explained that I was going through a lot and didn’t have enough this morning to cover the full treatment, even though the prices were very reasonable. Instead of making me feel uncomfortable or pushing financing options, she took the time to find real, practical alternatives that still ensured my dog got the care she needed while bringing the cost down. That meant more to me than she probably knows. Her love for animals truly shows, and it made a stressful situation feel manageable and supported. I’m so grateful for her kindness and will absolutely be a returning customer. Highly recommend this clinic if you want a team that actually cares — about both pets and people.

Banfield is a fantastic veterinary clinic and is convenient for anyone living in the lower Queen Anne area in Seattle. They work hard to get you in even with limited availability and provide a great amount of care when dealing with your pets. The vets and staff in the vet take there time to explain illnesses, potential treatments, and the associated costs. I’ve been especially happy with their willingness to share alternatives when treatments get exceedingly costly. My cat Almond (pictured) is a happy and healthy cat because of the care that they all provide.

This Banfield location cannot retain staff. Every time I have to go here there are different vets, different techs, and different front desk staff. I am not happy with the care my sick dog recently received nor the communication from Dr. Leila Shetula. I told her it was impossible to administer liquid meds to my dog but that's still what she prescribed. I told her that a certain medication had previously been prescribed by other Banfield vets that worked for my pup, but she refused to prescribe it and didn't offer real alternatives. I do not recommend Dr. Shetula nor this Banfield location. If you can find someone else for your pet, I would!

Super helpful and above all very respectful and gentle with my cat. They had different ownership a few years ago, and they were terrible. All the people are new(-ish) now and they are so great!!!