Banfield Pet Hospital

Banfield is filled with friendly and knowledgeable staff. They are always willing to answer your questions and their concern for you pet’s health is top notch. There wellness plans are affordable and come with a great peace of mind when caring for you four legged friend. I would definitely recommend Banfield to anyone with a pet.

My young, healthy dog goes to Banfield in Savannah at victory and his preventative heartworm/flea tick medication is on AutoShip there. The very day his heartworm test expired after one year they canceled all of his AutoShip medications and would not allow a one time courtesy until I get him into the vet. So essentially, they don’t care about the dog’s actual health, they’re willing to put him at risk of getting heartworms, fleas and ticks until I’m able to get him in for an updated heartworm test. As someone who sees human patients, we always allow the person a courtesy refill on their medication if they schedule the appropriate appointment. That’s just ethical healthcare, very disappointing.

Dr. Fisher at Banfield was absolutely wonderful. She was incredibly empathetic, patient, and truly took the time to understand my dog’s anxiety. She didn’t rush the appointment, listened carefully to my concerns, and explained everything in a way that made me feel supported and confident in the plan moving forward. It’s clear she genuinely cares about both pets and their people. I’m so grateful for her kindness and professionalism - we felt seen and helped. Highly recommend Dr. Fisher.

Very great vet he's caring and informative about my pet Coco needs really appreciate the staff 😀 as well very helpful and nice thanks for the support of everyone!

The inner thighs of my little man Sammy had turned a pinkish color. I thought the change in color was due to the heat, but slowly started spreading to his abdomen. This is when my concern level increased. I checked online for appointments, and there is nothing available until Monday. This was on a Thursday night. I would not allow my little man to suffer until Monday, so I called Banfield Friday morning. I explained the situation, and they asked if I could drop him off. I dropped him off, handled a couple of errands, and received a call to approve an injection that would stop the itching. Absolutely, give him the injection. Will not allow my little man to suffer from itching. Picked him up about 20 minutes later. Sammy loves going to Banfield. This is easily determined by the tail wagging and almost running to the doors so he can get inside. Every person working at Banfield is knowledgeable and treat your pet like it is their own. I can not ask for better care for my little man. It is well worth the drive. We will return in about 6 weeks for routine checkups and vaccinations.

My puppy had an appointment last week that I scheduled online. The office called me and said it was not a good time for them and rescheduled it for today. Unfortunately on the way there, we came up on traffic and arrived late. We live in rincon and there was an accident and the traffic was not expected. They told me I had to drop my dog off until 4:30 or bring her back at 3:30 when we live 40 mins away. I unfortunately work Monday through Thursday so to bring her back next Friday would be starting her vaccination over and I’d have to pay for them and that is not fair. The lady on the phone was not helpful at all. Did not seem to care. Had they not rescheduled my appointment in the first place, we wouldn’t even be here. All she said was it’s an issue with the online scheduling which is not my fault. The appointment itself takes 20 mins. And we didn’t mind waiting there or being worked in. But yet when we go to appointments we have to wait. Horrible experience and horrible customer service.

Hey Hey from Pablo!! We’re definitely fans of the Vets and Staff at Banfield. They’re very thorough and knowledgeable. They make the process easy and seem less. I prefer the Victory Drive location because it’s less chaotic getting in and out, and they’re pretty quick!